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Mining Your Voice for Hidden Feelings and Company Profits

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Wednesday, July 23, 2014

(Beyond Verbal/Youtube)

There is a perfect tone of voice according to Dan Emodi. And he believes his technology can pinpoint it for you. 

This is the second of two episodes about technology that dissects our voices, pulls them apart, and analyzes them digitally to understand our emotions.

Hear how Emodi's company, called Beyond Verbal, is applying 20 years of "emotion analytics" to help us understand ourselves better. These products claim to be able to determine true emotions just from listening to you speak for 20 seconds. It could also determine if a salesperson is using the "perfect sales intonation" or if a given customer calling up is 'exasperated and furious' or 'exasperated and ready to listen'.

Market research and call centers may be the early testing ground of emotion detection software, but the applications could end up working as a wellness tool or even a dating aide (humorously demonstrated in this video). 

 

Listen to part 1 on tech and the human voice: mental health and medical research

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    Music Playlist
  1. Gilded Sidewalks
    Artist: Kenneth J Brahsmtedt
  2. Private Detective
    Artist: Cullen Fitzpatrick
  3. Conveyor
    Composer: Jack Ventimiglia, BMI
  4. Go Be
    Artist: Cullen Fitzpatrick
  5. Sludge
    Artist: Jack Ventimiglia
  6. Milky Way
    Artist: Jack Ventimiglia
  7. Reaching Out
    Artist: Jack Ventimiglia

Guests:

Dan Emodi and Jeremy Sack

Hosted by:

Manoush Zomorodi

Comments [1]

Mila

I think you should do a program about Canvas Fingerprinting, an important privacy issue. Here's a link to an article about it:
http://www.propublica.org/article/meet-the-online-tracking-device-that-is-virtually-impossible-to-block?utm_source=et&utm_medium=email&utm_campaign=dailynewsletter
WNYC uses it!
Thanks so much for your show.

Jul. 24 2014 07:32 PM

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