Frequently Asked Questions

Want to know how Sustaining Membership Works? Visit the Sustainer FAQs

 

1. What are the benefits of Membership?
2. What are different methods of donating?
3. Is my gift to WNYC tax-deductible?
4. How can I update my contact information with my membership?
5. How do I make a gift membership?
6. How do I make a memorial or tribute pledge?
7. I’ve already made my pledge, but can I ask for a thank you Gift?
8. When can I expect my thank you Gift?
9. Can I use PayPal, Amazon or Google Wallet?
10. Is there a way for me to log in and update my membership, pledge, or payment information online?
11. How do I view my donation status and giving history?
12. How do I disconnect my Facebook account?
13. How do I make a gift through a donor-advised fund?

 

1. What are the benefits of Membership?

As you probably know, WNYC is a listener-supported public radio station. We depend on the generosity of dedicated and involved listeners like you to continue broadcasting - to keep smart talk, great sounds and good radio on the air 24 hours a day, seven days a week.

In fact, the single most important source of income for WNYC comes from member contributions. WNYC programs that do so much to enrich your life and stimulate your mind are made possible largely because of financial help from our listeners.

Your generosity will help to ensure our efforts to remain an oasis of thought, imagination, understanding, and conscience.

 

2. What are different methods of donating?

You can become a WNYC member by making a one-time donation or becoming a Sustaining Member. WNYC’s Monthly Sustainers give us a dependable base of support. They help save time, banking fees, and paper, as we don’t need to send renewal notices in the mail.

 

3. Is my gift to WNYC tax-deductible?

Yes, WNYC is a registered 501(c)(3) non-profit organization, therefore your gift to WNYC is fully tax-deductible, minus the fair market value of any Thank You Gifts requested.

If you made your pledge online, you can use your email confirmation for your tax purposes, or opt to receive your pledge confirmation in the mail. If you pledged over the phone or by mail, we will mail you an acknowledgement letter for your contribution that can be used for tax purposes.

 

4. How can I update my contact information with my membership?

To update your information, please call Listener Services at (646) 829-4000 or use our contact form. Be sure to include your full name and/or membership number in the message.

 

5. How do I make a gift membership?

Call Listener Services at (646) 829-4000 or mail in your donation to WNYC Radio, 160 Varick Street, New York, NY 10013, Attn: Membership. Please include your name and address, as well as the name and address of the gift recipient. If you decide to pledge online, include in the comments section on the receipt page the name of the gift or tribute recipient and their address.

We will notify the recipient of the gift or tribute membership and mail the gift/tribute recipient an acknowledgement, and any thank you gift you’ve chosen for them. A separate acknowledgement letter will be mailed to you for your taxes.

  

6. How do I make a memorial or tribute pledge?

Call Listener Services at 646-829-4000 or mail in your donation to WNYC Radio, 160 Varick Street, New York, NY 10013, Attn: Membership. Please include your name and contact information, the name of the deceased, and name(s) and contact information for the memorial card recipient(s). Please remember that if you decide to pledge online, include in the comments section on the receipt page the name of the person whose memory you are honoring, and the name(s) and addresses(es) of any family members or friends you would like us to notify of your donation.

We will send any family members or friends you specify a memorial card notifying them of your donation. A separate acknowledgement letter will be mailed to you for your taxes.

  

7. I’ve already made my pledge, but can I ask for a thank you gift?

Yes. To view what gifts are available, visit our pledge form. Once you've decided what you’d like, contact Listener Services at (646) 829-4000 or contact us online with your choice. Please be sure to include your full name, mailing address, and/or membership ID number, and mailing address.

  

8. When can I expect my thank you gift?

Please allow approximately 6-8 weeks for the processing and delivery of your requested Thank You Gift, this includes The New Yorker magazine subscription.

 

9. Can I use PayPal, Amazon or Google Wallet?

PayPal is currently available as a payment option when making a one-time donation.

We are always evaluating the possibility of integrating other payment methods. In the meantime, you can pledge online or send a check to our secure lockbox, made payable to WNYC:

WNYC Radio
PO Box 1550
New York, NY 10116

 

10. Is there a way for me to log in and update my membership, pledge, or payment information online?

Unfortunately, no. Right now, we do not have the systems in place for members to log on to our website to make changes to their membership accounts, but we are working towards making that feature available in the near future. For now, please contact us here or here to ask questions about or update your membership.

At this time, user account registration is separate from membership. Signing up for a user account can help enhance your experience using our website. Click here to read more about joining our web community. You can sign up for an account here (WNYC) or here (WQXR).

 

11. How do I view my donation status and giving history?

You can see your donation status and giving history on your account page, which you can access by creating an account or logging in to your existing account. In order to see your status and giving history, you must be logged in using the email address associated with your donations. If you’ve logged in using Facebook, you may need to update the email address associated with your WNYC account. You can change your email address on your account page by clicking the Edit button in the MY ONLINE ACCOUNT section.

 

12. How do I disconnect my Facebook account?

If you have created a WNYC account using Facebook and would like to disconnect your account, you must log in to Facebook, navigate to your Settings, select Apps, and locate the WNYC app. You will see an option to remove the app when you hover over the WNYC icon.

 

13. How do I make a gift through a donor-advised fund?

WNYC, as a registered 501(c)(3) non-profit organization, does accept gifts through Donor Advised Funds (DAFs). To make a gift through your DAF, first contact your financial/legal advisor or your DAF representative to recommend a grant to New York Public Radio, specifying WNYC. We hope you will choose to include your contact information with your gift so that we can thank you for your generosity. Your DAF administrator may require the following information:

Organization’s Legal Name: New York Public Radio
EIN: 13-3015230
Mailing Address:
New York Public Radio
160 Varick Street
New York, NY 10013
Contact: Listener Services (646) 829-4000

 

Limitations to donating through a donor-advised fund:

  • Donors cannot use their DAF to pay off an already existing debt or obligation.
  • Money in DAFs have already received tax deductions, therefore a gift from a DAF cannot be used to pay for goods and services, such as event tickets or thank you gifts.