Bathroom Attendants in Restaurants: Service or Servitude?

WNYC News | Nov 21, 2013

A little revolution is happening inside an important room in New York restaurants. 

No, not the kitchen. The bathroom. Recently, the Soho restaurant Balthazar announced it will eliminate its bathroom attendants. Bloomberg News restaurant critic Ryan Sutton told us in this interview that it's about time.

"I hope they stay within the company, because they deserve to keep their jobs," he said. "I don't believe we need bathroom attendants in restaurants."

Sutton also explained the different kind of restaurants that still use bathroom attendants and why he thinks everyone working in a restaurant should be in charge of cleaning the restrooms — as he used to do when he worked in one.

"This is about service, it's not about servitude," he said.

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