Mary Grunmeier

Bright

I guess the cell phone industry is a real bright spot

I inadvertently dropped my cell phone, which is my primary phone both personally and professionally, in the washing machine last Wednesday night. On Thursday morning, I went to the cell phone store to get a new phone at 9ish. There were a bunch of salespeople in the store, but the door was locked. I wrote a note that said, "I need to buy a cell phone NOW." The sales manager came out to tell me that this particular company cannot sell anything until after 10AM, and that I would have to wait until then.

I went to another company that apparently can sell a phone before 10AM, but the salesman there convinced me that it would not be worth the $100 penalty for cancelling the service from the previous company.

I was desperately trying to spend money, buy something, yet, I could find no one in the cellular phone business that wanted to do that.

Clearly, the brightest spot in the international economy today is the cell phone business...a business that can afford to turn business away and be smug about it.

East Hanover, NJ