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The Brian Lehrer Show

Getting Clean: Should Car Wash Owners Need a License?

Tuesday, June 24, 2014

The car wash industry has come under fire for its labor practices in the past and now the city council is looking at requiring greater regulation of the business. 

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Transportation Nation

City Council Bill to Regulate Car Washes

Wednesday, May 02, 2012

Metro Car Wash in Rego Park, Queens (photo by Kate Hinds)

(New York, NY -- Sharyn Jackson, WNYC) New York City City Council members have introduced legislation that would require all car washes register for a license with the Department of Consumer Affairs.

Harlem Councilwoman Melissa Mark-Viverito announced the bill to more than 50 protestors who gathered on the steps of City Hall. She said she was surprised when she learned that car washes didn’t already need licenses.

“This industry, I mean, you're talking about heavy machinery, you're talking about chemicals that are being used, it's not regulated in any way,” she said. “But as a city, we’ve got to step up to the plate, and ensure that they’re doing right by these workers.”

The industry is under fire for allegations of overworking and underpaying employees. According to an investigation by the New York State Department of Labor, almost 80 percent of the city’s car wash owners had wage and hour violations.

“New York City, we love to be stylish here, there's no question,” said Councilman James Sanders, who chaired a council hearing on the bill today. “We love our cars and we love to look good, but we don't want to do it at the expense of anyone.”

But car wash owners have told Transportation Nation they treat their workers fairly and safely.

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Transportation Nation

Car Wash Workers Protest Conditions, Pay

Tuesday, March 06, 2012

(photo by Kate Hinds)

Standing in front of the Metro Car Wash in Rego Park, Queens, Tuesday  a few dozen car wash workers, union activists, and a couple of city council members kicked off a campaign to organize workers and improve conditions at the almost 200 car washes across New York City.

David de la Cruz Perez says this effort is necessary. He emigrated from Guatemala five years ago, and he makes $5.50 an hour working at a car wash on Sutphin Boulevard in Queens. But, he says, managers raid the tip jar to fix customer vehicles. Speaking through a translator from Make the Road New York, Perez says:  "From the tips they take out anything – if a mirror breaks, if an antenna breaks, they take it out from our tips."

(photo by Kate Hinds)

Perez says he also injured his hand on the job -- and missed six months of work without pay.

Cristino Rojas, who works at LMC Car Wash in East Harlem, says there are other problems. Like the other workers, he speaks through a translator. “We work with really dangerous chemicals but they never give us protective gear. So we breathe these things, we touch these things, so we buy our own gloves and we buy our own masks because they don’t give any of that to us."

Car wash workers speaking at a rally (photo by Kate Hinds)

Stuart Appelbaum is the president of the Retail Wholesale and Department Store Union, says the problems "are industry-wide. It’s not just a couple of bad actors or isolated incidents." His union helped produce a report about city car wash workers (pdf) that found 66% of workers reported being paid less than minimum wage at times. Also: "not a single interviewed car wash employee received paid sick days, and only one was offered any kind of health care plan."

Councilman James Sanders Jr., who represents part of Queens, was at the rally. "We can have shiny cars and justice! We will not allow them to pin us and say ‘hey, if you want a clean car you have to accept dirty practices.’"

And those practices seem to be endemic. A New York State Department of Labor investigation that concluded in 2010 found that close to 80% of New York City's car wash operators were guilty of wage and hour violations. A spokesperson for the NYS DOL says: "The Department continues to monitor labor law compliance in the car wash and all industries and conducts investigations as needed. We encourage employers and workers to contact the Department about wage and hour compliance and enforcement issues."

(photo by Kate Hinds)

But for some, convenience is key. Jose Maldonado is a 43-year old limo driver who was swinging by Metro Car Wash on the way to pick up a client at JFK Airport. “I mean I need to get my car washed...I don’t know what behavior I could change, I've got to go get my car washed.”

Metro Car Wash in Rego Park, Queens (photo by Kate Hinds)

Attempts to speak to the manager of the Metro Car Wash in Rego Park were unsuccessful. But Paulino Cabrero, the manager of the LMC Car Wash in East Harlem, says he doesn't require workers to purchase their own protective gear--and that tips are for the workers. “I got four guys specifically to count the tips," he says. "And they touch the tips. I don’t touch the tips. And they count for everybody.”

Councilman James Sanders says he's planning a hearing on the issue.

updated 3/7/12 with LMC response

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