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911 Glitches

WNYC News

Three Men Plead Guilty in Staten Island Convent Fire

Wednesday, March 18, 2015

The blaze had injured 2 nuns and exposed ongoing problems with the city’s 911 system, according to a WNYC investigation.

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WNYC News

Union Says Delay Cost Officer His Life

Thursday, May 29, 2014

WNYC

When firefighters arrived to put out a blaze in a Coney Island high rise last month, they didn’t know two police offers lay trapped in the 13th floor hallway until it was too late. One officer died in a tragic failure to communicate.

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WNYC News

Did the City's Flawed 911 System Delay Response to Deadly Metro-North Train Derailment?

Thursday, May 22, 2014

WNYC

The delayed response to December's deadly Bronx Metro-North derailment is detailed in a document released to WNYC by a city fire union. The union claims the city's 911 system is to blame.

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WNYC News

It Seemed Like 'Forever': Did 911 Fail a Burning Convent?

Wednesday, May 21, 2014

WNYC
It took well over the average response time for fire trucks to get to a Staten Island blaze.  WNYC's investigation reveals the role played by the city's 911 system.

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WNYC News

De Blasio Ends Embattled 911 System Overhaul

Monday, May 19, 2014

Mayor Bill de Blasio said he’s pulling the plug on the city's over-budget and behind-schedule 911 system overhaul.

The New York Daily News first reported that Deputy Mayor Anthony Shorris called for a suspension of the project in a letter to several city commissioners.

“This was really about, ...

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WNYC News

City Council Holds Hearing on City's 911 Glitches

Friday, June 21, 2013

New York City officials said Friday they will investigate the error that lead to a delay in responding to a car crash where a 4-year-old girl was crushed.

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