Streams

Support WNYC: Membership FAQs

Monthly Donations

What is sustaining membership?
What are the benefits of WNYC membership?
I signed up as a monthly sustaining member—do I have to renew my membership?
Why am I getting renewal notices? I thought I was a sustaining member.
I just pledged to give monthly. When will my card be charged?
Is there a place to log on to change my payment information for my monthly donations?
I’m a monthly donor and I have a new credit or debit card, how can I update the information with WNYC?
How do I cancel or suspend my sustaining membership?
Do I qualify for a Thank You gift as a monthly sustainer?
I’m already a sustaining member. Do I have to pledge again to receive a Thank You gift?
Does my New Yorker or Atlantic subscription renew with my sustaining membership every year?


Membership

Is my gift to WNYC tax-deductible?
Where can I use my WNYC MemberCard for discounts?
What is sustaining membership?
I just pledged to give monthly. When will my card be charged?
Is there a place to log on to change my payment information for my monthly donations?
How can I update my contact information with my membership?
How do I make a gift membership or tribute pledge?
How do I make a memorial pledge?
Why am I getting renewal notices? I thought I was a sustaining member.
I’ve already made my pledge, but can I ask for a Thank You Gift?
I’ve already pledged. How can I get my gift matched by my employer?


Pledge Drives

I’m a sustaining member. Am I entered into the pledge drive contests?
I’m already a monthly donor. Will my pledge be matched during an on-air pledge drive matching period?
I’m already a sustaining member; do I have to pledge again to receive a Thank You gift?
How long do I have to wait until I get my magazine subscription I requested as my Thank You Gift?
How do I make a gift membership or tribute pledge?


Thank You Gifts

How do I make a memorial pledge?
Where is the list of Thank You gifts I can choose with my pledge?
Do I qualify for a Thank You gift as a monthly sustainer?
I’m already a sustaining member. Do I have to pledge again to receive a Thank You gift?
How long do I have to wait until I get my magazine subscription I requested as my Thank You Gift?
Does my New Yorker or Atlantic subscription renew with my sustaining membership every year?


Magazine Subscription

Why am I getting expiration notices from the New Yorker?
How long do I have to wait until I get my magazine subscription I requested as my Thank You Gift?
Does my New Yorker or Atlantic subscription renew with my sustaining membership every year?


Membership Account

Why am I getting expiration notices from the New Yorker?
Is there a place to log on to change my payment information for my monthly donations?
I am a sustaining member. How can I make changes to my pledge amount?
I’m a monthly donor and I have a new credit or debit card, how can I update the information with WNYC?
How can I update my contact information with my membership?
How do I cancel or suspend my sustaining membership?


What is sustaining membership?

WNYC’s Monthly Sustainers give us a dependable base of support. They help save time, banking fees, and paper, as we don’t need to send renewal notices in the mail.

Your donation is billed to your credit card each month and your membership is automatically renewed every January. Once a year we will send you a record of your giving history for tax purposes, and give you an opportunity to update your pledge amount or change your payment method. Of course, you can change or cancel your payments any time or request a thank you gift.


I signed up as a monthly sustaining member—do I have to renew my membership?

No. Your membership automatically renews every January, at which time we will mail you a new membership card and tax statement.


Why am I getting renewal notices? I thought I was a sustaining member.

You may have a duplicate membership account under different contact information. Please contact Listener Services at (646) 829-4000 or use our contact form for further information about your membership.


I just pledged to give monthly. When will my card be charged?

Your first monthly gift will be charged 1-2 business days after you have made your pledge. After that, your card will be charged on the first day of every month.


Is there a place to log on to change my payment information for my monthly donations?

Unfortunately, no. Right now, we do not have the systems in place for members to log on to our website to make changes to their membership accounts, but we are currently working towards making that feature available in the future.


I’m a monthly donor and I have a new credit or debit card, how can I update the information with WNYC?

There are a few different ways you can change your payment information for your monthly donations:

  1. Call our 24-hour pledge center at 888-376-9692, and let them know you need to adjust your monthly donation. Be sure to give the call representative your membership ID number.
  2. If you are a sustaining member, you can make a new sustaining pledge using our web form. Please write “replacing credit card” in the comments field. If you have a new address or any changes to your account information, you could enter this in the comments field of that new pledge and we'll change it for you.

How do I cancel or suspend my sustaining membership?

Call Listener Services at 646-829-4000 with your request, or use our contact form. Be sure to include your contact information and/or membership ID number with your request. Your membership ID number can be found on your MemberCard.


Do I qualify for a Thank You gift as a monthly sustainer?

Yes. You are eligible for a gift every year. To request a gift call Listener Services at 646-829-4000 or use our contact form.


I’m already a sustaining member. Do I have to pledge again to receive a Thank You gift?

No. If you have not chosen a gift with your pledge for the year, you can request one at any time, even during pledge drives. To request a gift call Listener Services at 646-829-4000 or use our contact form.


Does my New Yorker or Atlantic subscription renew with my sustaining membership every year?

No. The magazine subscription is for one year. As a monthly sustainer, your membership automatically renews every January, but due to the arrangements we have with each magazine we can’t automatically renew gift subscriptions of a magazine. However, since you are eligible for a gift every year, you can ask us for the magazine annually with a phone call to Listener Services at 646-829-4000 or use our contact form.


Is my gift to WNYC tax-deductible?

Yes. Your gift your gift to WNYC is fully tax-deductible, minus the fair market value of any Thank You Gifts requested. If you made your pledge online, you can use your email confirmation for your tax purposes, or opt to receive your pledge confirmation in the mail. If you pledge over the phone or by mail, we will mail you an acknowledgement letter for your contribution that can be used for tax purposes.


Where can I use my WNYC MemberCard for discounts?

There are several museums, theaters, and cultural organizations that accept the WNYC MemberCard for discounted tickets. To view the list and benefits, visit our MemberCard Benefits page »


What is sustaining membership?

WNYC’s Monthly Sustainers give us a dependable base of support. They help save time, banking fees, and paper, as we don’t need to send renewal notices in the mail.

Your donation is billed to your credit card each month and your membership is automatically renewed every January. Once a year we will send you a record of your giving history for tax purposes, and give you an opportunity to update your pledge amount or change your payment method. Of course, you can change of cancel your payments at any time or request a thank you gift.


I just pledged to give monthly. When will my card be charged?

Your first monthly gift will be charged 1-2 business days after you have made your pledge. After that, your card will be charged on first business day of every month.


Is there a place to log on to change my payment information for my monthly donations?

Unfortunately, no. Right now, we do not have the systems in place for members to log on to our website to make changes to their membership accounts, but we are currently working towards making that feature available in the future.


How can I update my contact information with my membership?

Call Listener Services at (646) 829-4000 or use our contact form. Be sure to include you full name and/or membership number in the message.


How do I make a gift membership or tribute pledge?

Call Listener Services at (646) 829-4000 or mail in your donation to WNYC Radio, 160 Varick Street, New York, NY 10013, Attn: Membership. Please include your name and address, as well as the name and address of the gift recipient. If you decide to pledge online, include in the comments section at the bottom of the pledge form the name of the gift or tribute recipient and their address.

We’ll send the recipient a letter notifying that he or she has received a gift or tribute membership. We will also mail the gift/tribute recipient a membership card, and any premium gift you’ve chosen for them. We’ll mail you an acknowledgement letter for your taxes.


How do I make a memorial pledge?

Call Listener Services at 646-829-4000 or mail in your donation to WNYC Radio, 160 Varick Street, New York, NY 10013, Attn: Membership. Please include your name and contact information, the name of the deceased, and name(s) and contact information for the memorial card recipient(s). Please remember that if you decide to pledge online, include in the comments section at the bottom of the pledge form the name of the person whose memory you are honoring, and the name(s) and addresses(es) of any family members or friends to notify of your donation.

We’ll send any family members or friends you specify a memorial card notifying them of your donation, and we’ll mail you an acknowledgement letter for your taxes.


Why am I getting renewal notices? I thought I was a sustaining member.

There are two possibilities for why you are receiving renewal notices. One could be that you were donating with a 12-month installment pledge which has been fulfilled. The second possibility is that you have a duplicate membership account under different contact information. Please contact Listener Services at (646) 829-4000 or use our contact form for further information about your membership.


I’ve already made my pledge, but can I ask for a Thank You Gift?

Yes. To view what gifts are available, visit out e-pledge page. Once you’ve decided what you’d like, contact Listener Services at (646) 829-4000 or contact us online with your choice. Please be sure to include your full name, mailing address, and/or membership ID number, and mailing address.


I’ve already pledged. How can I get my gift matched by my employer?

Check with your Human Resources department to obtain your company’s matching gift form and fill out the employee section of the form. Your company may need the acknowledgement letter we’ve mailed to you in order to begin processing the match. Please be aware that your company may deduct the Fair Market Value of a Thank You gift before determining the amount that they will match.

Send the form to us by any of the following methods:

Mail:
Membership Department
WNYC Radio
160 Varick Street
New York, NY 10013

Fax: 646-829-4317

Email: tgamadia@wnyc.org


I’m a sustaining member. Am I entered into the pledge drive contests?

Yes. As a monthly sustaining member you are automatically entered into all pledge drive contests. You do not have to fill out the online entry form or call in a pledge during the on-air pledge drives.


I’m already a monthly donor. Will my pledge be matched during an on-air pledge drive matching period?

No. The matching periods only apply to new pledges rather than monthly ones. Matching periods are time sensitive in that they only last as long as the available funds do, so we aren’t able to apply matching funds to existing donations. However, outside of these matching periods we do have fundraising goals that we need to reach in order to stay on track. Therefore, your pledge is just as important to us during non-matching periods.


I’m already a sustaining member; do I have to pledge again to receive a Thank You gift?

No. If you have not chosen a gift with your pledge for the year, you can request one at any time, even during pledge drives. To request a gift use our contact form or call the monthly sustainer manager during regular business hours at (646) 829-4217.


How long do I have to wait until I get my magazine subscription I requested as my Thank You Gift?

Approximately 8-10 weeks. Due to the arrangement we have with the New Yorker and the Atlantic, it takes approximately 8-10 weeks to process requests for magazine subscriptions that are offered as thank you gifts for membership donations. Please know that your subscription information may not appear in the magazine’s subscription database for 6 to 8 weeks.


How do I make a gift membership or tribute pledge?

Call Listener Services at (646) 829-4000 or mail in your donation to WNYC Radio, 160 Varick Street, New York, NY 10013, Attn: Membership. Please include your name and address, as well as the name and address of the gift recipient. If you decide to pledge online include in the comments section at the bottom of the pledge form the name of the gift or tribute recipient and their address.

We'll send the recipient a letter notifying that he or she has received a gift or tribute membership. We will also mail the gift/tribute recipient a membership card, and any premium gift you've chosen for them. We'll mail you an acknowledgement letter for your taxes.


How do I make a memorial pledge?

Call Listener Services at 646-829-4000 or mail in your donation to WNYC Radio, 160 Varick Street, New York, NY 10013, Attn: Membership. Please include your name and contact information, the name of the deceased, and name(s) and contact information for the memorial card recipient(s). Please remember that if you decide to pledge online, include in the comments section at the bottom of the pledge form the name of the person whose memory you are honoring, and the name(s) and addresses(es) of any family members or friends to notify of your donation.

We’ll send any family members or friends you specify a memorial card notifying them of your donation, and we’ll mail you an acknowledgement letter for your taxes.


Where is the list of Thank You gifts I can choose with my pledge?

On our e-pledge page »


Do I qualify for a Thank You gift as a monthly sustainer?

Yes. You are eligible for a gift every year. To request a gift use our contact form or call the monthly sustainer manager during regular business hours at (646) 829-4217.


I’m already a sustaining member. Do I have to pledge again to receive a Thank You gift?

No. If you have not chosen a gift with your pledge for the year, you can request one at any time, even during pledge drives. To request a gift use our contact form or call the monthly sustainer manager during regular business hours at (646) 829-4217.


How long do I have to wait until I get my magazine subscription I requested as my Thank You Gift?

Approximately 8-10 weeks. Due to the arrangement we have with the New Yorker and the Atlantic, it takes approximately 8-10 weeks to process requests for magazine subscriptions that are offered as thank you gifts for membership donations. Please know that your subscription information may not appear in the magazine’s subscription database for 6 to 8 weeks.


Does my New Yorker or Atlantic subscription renew with my sustaining membership every year?

No. The magazine subscription is for one year. As a monthly sustainer, your membership automatically renews every January, but due to the arrangements we have with each magazine, we can’t automatically renew gift subscriptions of a magazine. However, since you are eligible for a gift every year, you can ask us for the magazine annually with a phone call to 646-829-4217 or use our contact form.


Why am I getting expiration notices from the New Yorker?

As a monthly sustainer, your membership automatically renews every January, but due to the arrangement we have with the New Yorker, subscriptions are for one year, and we can’t automatically renew gift subscriptions of the magazine. However, you can request an additional year of the magazine each year with a phone call to 646-829-4217 or use our contact form.


How long do I have to wait until I get my magazine subscription I requested as my Thank You Gift?

Approximately 8-10 weeks. Due to the arrangement we have with the New Yorker and the Atlantic, it takes approximately 8-10 weeks to process requests for magazine subscriptions that are offered as thank you gifts for membership donations. Please know that your subscription information may not appear in the magazine’s subscription database for 6 to 8 weeks.


Does my New Yorker or Atlantic subscription renew with my sustaining membership every year?

No. The magazine subscription is for one year. As a monthly sustainer, your membership automatically renews every January, but due to the arrangements we have with each magazine, we can’t automatically renew gift subscriptions of a magazine. However, since you are eligible for a gift every year, you can ask us for the magazine annually with a phone call to 646-829-4217 or use our contact form.


Why am I getting expiration notices from the New Yorker?

As a monthly sustainer, your membership automatically renews every January, but due to the arrangement we have with the New Yorker, subscriptions are for one year, and we can’t automatically renew gift subscriptions of the magazine. However, you can request an additional year of the magazine each year with a phone call to 646-829-4217 or use our contact form.


Is there a place to log on to change my payment information for my monthly donations?

Unfortunately, no. Right now, we do not have the systems in place for members to log on to our website to make changes to their membership accounts, but we are currently working towards making that feature available in the future.


I have a 12-month installment pledge. How can I make changes to my pledge amount?

Call or email the Listener Services during regular business hours at (646) 829-4000 or contact us using our contact form. Be sure to include your contact information and/or membership ID number in your message.


I am a sustaining member. How can I make changes to my pledge amount?

Call the Monthly sustainer manager during regular business hours at (646) 829-4217 or use our contact form. Be sure to include your contact information and/or membership ID number in your message.


I’m a monthly donor and I have a new credit or debit card, how can I update the information with WNYC?

There are a few different ways you can change your payment information for your monthly donations:

  1. Call our 24-hour pledge center at 888.376.9692, and let them know you need to adjust your monthly donation. Be sure to give the call representative your membership ID number.
  2. If you are a sustaining member, you can make a new sustaining pledge using our web form. Please write 'replacing credit card' in the comments field. This will automatically replace the monthly donation that already exists in our records. If you have a new address or any changes to your account information, you could enter this in the comments field of that new pledge and we'll change it for you.

How can I update my contact information with my membership?

Call or email Listener Services at (646) 829-4000 or use our contact form. Be sure to include you full name and/or membership number in the message.


How do I cancel or suspend my sustaining membership?

Call the monthly sustainer manager during regular business hours at 646-829-4217 or use our contact form, and we will stop your monthly donations. Be sure to include your contact information and/or membership ID number with your request.