Is Technology Dehumanizing the Workforce?

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Is technology dehumanizing the workforce?
From and

The new millenium brought a new industrialized revolution that is working hard to outshine the Ford assembly line.

Social networking and the growth of the Internet are producing an industrialized workplace with computer systems that track and target your every move. They're called computer business systems, and they function as an interface between employee, customer, and product at large corporations like Amazon and WalMart, as well as small businesses on Main Street. 

Simon Head, associate fellow at the Institute for Public Knowledge at New York University, explores the impact of these computer business systems on society in his new book, "Mindless: Why Smarter Machines are Making Dumber Humans." He argues that in a push for efficiency in the workplace, we are losing the human expertise and interactions that fuel new ideas, and that in fact technology is making us dumber.