Why 911 Needs an Overhaul

The Brian Lehrer Show | May 22, 2014

This week, Mayor Bill de Blasio ordered a halt to and review of the 911 call system overhaul, which is already more than a billion dollars over budget. WNYC's Brigid Bergin and Robert Gearty report on some of the problems with the new system that was intended to improve response times. 

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