Americans shopping for health insurance on the newly opened exchanges are still encountering glitches along the way.
In New York, visitors to www.nystateofhealth.ny.gov are being asked to come back to the site later, when login issues will be fixed.
Reporter Eric Molinsky has been covering the digital build up to the Affordable Care Act for WNYC’s New Tech City. He said the software engineers who developed the online exchanges weren’t prepared for the amount of interest because of negative press surrounding the new healthcare law.
“They really thought that there’s a lot of confusion about Obamacare. These young people aren’t going to sign up. There’s a lot of hostility towards it. And so that influenced their decision in terms of how much servers do we use. How much data do we prepare for,” Molinsky said.
To hear a full interview with Molinsky, click audio above.