De Blasio Ends Embattled 911 System Overhaul

Monday, May 19, 2014

(AFP/Getty Images/AFP/Getty Images)

Mayor Bill de Blasio said he’s pulling the plug on the city's over-budget and behind-schedule 911 system overhaul.

The New York Daily News first reported that Deputy Mayor Anthony Shorris called for a suspension of the project in a letter to several city commissioners.

“This was really about, in theory, making the system more sophisticated, creating more redundancy, creating more integration between the different agencies. In fact, what we found was massive cost overruns, which were absolutely against the interest of the tax payers — and no real progress on the actual stated goal,” De Blasio said.

The original upgrade began in 2004 and was originally projected to cost $1.3 billion and be completed by 2009. De Blasio said the city’s Department of Investigation is also looking into the project’s cost overruns.

The project has been plagued with problems in recent years. Last year, technical glitches took dispatchers off-line for several minutes. 


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Comments [3]

Chris Garvey from highway, water, or RR unknown to 911

In the 1980's a we came across a man having a heart attack on the beach on the West side of City Island. The Doctor in our group called 911 and handed me his cell phone. 911 insisted on the nearest intersection, which was a long block away from the beach. 911 refused to recognize the existence of Eastchester Bay, or its beach. I walked to City Island Ave. so I could direct the ambulance after it arrived at the wrong location.

A few years ago I tried reporting a stalled car on the Long Island Expressway by exit number and name. They insisted on knowing what borough I was in, though being near the Brooklyn-Queens border I didn't know. The LIE and its exits were incomprehensible to the operator.

Children in a rowboat sinking off City Island in City Island Harbor called 911 and the Operator failed to report their location. They all drowned.

Just South of the recent Spuyten Duyvil derailment, The Spuyten Duyvil Bridge is a swing bridge that carries Amtrak's Empire Corridor line across the Spuyten Duyvil Creek between Manhattan and the Bronx. I called 911 to report that the bridge operator had abandoned his post with the bridge closed, illegally blocking all navigation from the Harlem River. 911 had no idea where this Bridge was, nor the Hudson River, nor the Spuyten Duyvil Creek, nor the railroad, nor the latitude and longitude.

May. 22 2014 09:56 AM

My mistake, I left off the contractors and sub-contractors to say nothing of the mismanagement which begets the chummy cost overruns.

Accountability doesn't exist for the boneheads behind such mismanagement because they often fail upwards into corporate positions after blame-shifting the problems either (a) downward onto the rank-and-file or (b) sideways onto meddling politicians.

May. 20 2014 09:03 AM

This might be something where it's worth throwing good money after bad.

But, DiBlasio can/ should only do that after lighting a torch and burning off the leeches. That is what cost-overruns means, right? Consultants, foot-draggers, and leeches.

But, throwing good money after bad means hiring more consultants.

Mumble mumble Bloomberg efficiency mumble businessman mumble bumble getting things done.

May. 20 2014 08:36 AM

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