City Slams Verizon for Slow Rollout of Fiber Network

A scathing audit released by the de Blasio administration accuses Verizon of failing to make its FiOS broadband service available in all New York City homes. When it won a government franchise to provide cable TV and internet in 2008, Verizon promised to offer the service citywide, 

"Verizon still does not accept orders from all city residents. In fact, it still informs residents that service is 'unavailable' at an address if their network has not been created on the block," the report, from the city Department of Information Technology and Telecommunications, said.

Mayor Bill de Blasio said he will use "every amicable means" to resolve a host of complaints over the slow Verizon rollout. “But if that is not happening, we of course reserve the right to take legal action,” de Blasio said.

Verizon's FiOS was originally supposed to be available everywhere in New York City by June 2014, but some consumers say they still can't get the service.

In a written response, attached to the audit, Verizon said the report was not balanced and showed a "clear agenda." The company says it has met the terms of its contract with the city.