Bathroom Attendants in Restaurants: Service or Servitude?

Thursday, November 21, 2013

A little revolution is happening inside an important room in New York restaurants. 

No, not the kitchen. The bathroom. Recently, the Soho restaurant Balthazar announced it will eliminate its bathroom attendants. Bloomberg News restaurant critic Ryan Sutton told us in this interview that it's about time.

"I hope they stay within the company, because they deserve to keep their jobs," he said. "I don't believe we need bathroom attendants in restaurants."

Sutton also explained the different kind of restaurants that still use bathroom attendants and why he thinks everyone working in a restaurant should be in charge of cleaning the restrooms — as he used to do when he worked in one.

"This is about service, it's not about servitude," he said.

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Comments [5]

James from Fort Lauderdale

Hate, hate, HATE them!

I'm paying $50 for a steak and then I have to fish around in my pocket and pay $1 to someone for watching me take a piss?

It's annoying, creepy, and entirely stupid.

Nov. 25 2013 08:58 AM
The Boss

The bathroom attendants are a great thing. I dont want servers, kitchen cooks, and anyone wlse who touches food, scrubbing the damn toilets! This restaurant owner deserves to be put out of business. Maybe a call to the Health Department would straighten him out?

Nov. 22 2013 12:39 PM

According to simply hired there's at least 2349 of these jobs in demand..they will be fine..

Nov. 22 2013 10:27 AM
Truth & Beauty from Brooklyn

Restroom attendants have been around for a long time. They are not there to watch you do your business; they are there to provide enhanced service, which includes keeping the restroom clean. As any homemaker (domestic engineer?) can tell you, keeping it clean is far easier than having to clean from scratch.

Anyway, restroom attendants are usually found at higher class establishments and are optional, but a nice extra if management can afford it. Those who frequent those establishments appreciate the extra service, the consistent cleanliness, and are willing and able to tip so that the restroom remains as comfortable as it can, considering its purpose.

Nov. 22 2013 08:51 AM

You MISSED it completely.
Try security and possibly reducing drug consumption followed by service. Works for me.

Nov. 21 2013 05:38 PM

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