Apologizing Executives: The Rise of the Emoter-in-Chief
Are CEO apologies just theater?
Friday, November 01, 2013
When Health and Human Services Secretary Kathleen Sebelius apologized about the rollout of the Obamacare website this week, she joined a growing number of leaders in business and government who have decided saying sorry was the smart choice in the face of some crisis or gaffe.
This week on Money Talking, regular contributors Joe Nocera of the New York Times and Rana Foroohar of Time magazine discuss some recent executive apologies like the ones following the BP oil spill, the LIBOR interest scandal and the JP Morgan's "London Whale" trading loss.