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American Airlines Baggage System Back Up at JFK

Thursday, July 31, 2008

American Airlines' baggage handling system at Kennedy Airport is up and running again a day after a software glitch caused dozens of delays, some cancellations, and a luggage pileup at ticket counters.

American had canceled six flights scheduled to depart from JFK this morning.

The malfunction led to five cancellations and delays on 48 flights yesterday out of Terminal 8, one of the newer buildings at Kennedy.

A spokesperson says crews are working to get luggage onto flights and back to their owners.

The breakdown upset many passengers already frustrated by American's recent move to charge fees for all checked bags on flights within the U.S. and Canada. American waived its fees yesterday for travelers checking fewer than three bags at Kennedy.

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