The End of a Sanitation Era

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As Commissioner, Emily Lloyd oversaw the the flow of more than a billion gallons of drinking water every day from upstate reservoirs into New York City homes.

She was also responsible for the treatment of the water flowing out of those bathtubs, dish washers, and storm drains.

WNYC's Amy Eddings caught up with Emily Lloyd just before she powered down her office computer for the last time.

She talked about working on one of the biggest problems she inherited when she stepped into the job, millions of dollars of overdue water bills due to a faulty billing system.