MTA Text Service Alerts Commuters to Delays

Tuesday, November 25, 2008

One million messages in five minutes. That's how fast officials with the Metropolitan Transportation Authority say their new service is that alerts commuters to bus, subway and commuter train delays. Right now, 145,000 subscribers receive messages under an earlier system. The MTA's Christopher Boyd says the new service gives customers more options.

BOYLAN: They can pick and choose the routes that they can get information they can choose the time of day they want the information about, they can choose the day of the week they can get information about.

REPORTER: The system was developed after extensive subway flooding in August, 2007, when commuters got little information about which lines were working. The alert system will be fully functional by tomorrow morning.

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