New York, NY —
Low-floor buses have fewer steps than regular buses, but passengers are stumbling anyway. The MTA says 75 people got injured on low-floor buses over a 12-month period. Most of those injuries occurred while passengers were getting off. That's apparently because riders have a false sense that the low-floor buses are closer to the street than they really are.
Low-floor buses are just as far above the street as regular buses, but passengers don't have to go up and down steps to get to the riding area.
Officials say the injuries tend to be minor and they don't know yet how much they are costing the MTA in terms of lawsuits.
MTA Bus Company President Joseph Smith says the MTA is gradually replacing its old fleet with low-floor buses because they're cheaper to maintain.
The MTA will post signs warning passengers to step down to cut down on injuries as more low-floor buses are introduced. Officials will also consider changing the design of guardrails to make alighting easier.