HBR Ideacast Published by HBR Ideacast 541: Making the Toughest Calls Listen 17 min Queue Download this audio Want to embed this player? Use the code below. More info. <iframe frameborder="0" scrolling="no" height="130" width="100%" src="https://www.wnyc.org/widgets/ondemand_player/wnyc/#file=/audio/json/661562/&share=1"></iframe> Share on Facebook Share on Twitter Email a Friend Joseph Badaracco, Harvard Business School professor, explains what to do when no decision feels like a good decision. He is the author of "Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work."