Please Explain: How to Complain Effectively
Friday, July 12, 2013
Complaining is a favorite pastime for some people, but it is possible to complain in order to get results and prompt change? On this week’s Please Explain we’ll find out how! Tod Marks, Senior Projects Editor at Consumer Reports, and Guy Winch, Psychology Today blogger and author of The Squeaky Wheel and Emotional First Aid, explain the art of complaining effectively.