From "The Future of New York City" Hour 2

Tuesday, February 03, 2009

Coverage continues with: Kathryn Wylde, president and CEO of the Partnership for New York City; Mark Wagar, president of Empire Blue Cross Blue Shield; Andrew Kimball, president and CEO of the Brooklyn Navy Yard Industrial Park; Melba Olmeda, director of the Center for Career Development at the Borough of Manhattan Community College; and WNYC reporters Ilya Marritz and Lisa Chow.


Lisa Chow, Andrew Kimball, Ilya Marritz, Melba Olmeda, Mark Wagar and Kathryn Wylde

Comments [5]

PD from New York City

Mr. Wagar (President of Empire Blue Cross Blue Shield),

I must tell you that your statement about customer trust, in answer to Brian's question about why the commercial insurance industry should exist to take profits, blasted me out of my chair this morning.

I am self-employed and have paid you a crushing monthly premium for years - one that has seen constant increases - nearly 30% alone in 2008 and it just went up again in January 2009!

But the most outrageous aspect of your so-called "coverage" is that no matter how much time I take from my work to try to straighten it out, I can't even get BCBS to acknowledge that I am a paying member let alone reimburse me the paltry "allowed" amount on a given bill submitted on a claim.

"...demonstrating a reason for trust...Leading customer satisfaction in this market..." I beg to disagree. I pay you to pay your stockholders and I get ABSOLUTELY NOTHING in exchange but extra work, frustration and anger and having to personnally reimburse physicians in full. That ain't customer satisfaction in my book!

Feb. 03 2009 01:50 PM
KC from NYC

rp: Yeah, the entire premise of this conference would be farcical if framed in a more creative way. Or maybe in a more honest one. Why not ask how much these people made creating the mess that they will now profit from?

There's a bigger media issue here, and it's one that drives me crazy of late: "balanced" reporting is, to wnyc, having someone from one side of the issue on, then having someone from the other side of the issue on. The obvious problem with that, of course, is that no one is ensuring that either guest is saying the truth. The interviewer simply rolls over equally for both.

This flaw has been especially glaring in the last couple weeks, where Brian has allowed outrageous statements on torture and the Columbia University expansion to go unchallenged, either because challenging them would be "too opinionated," or because he didn't know the whole issue. Either way, that is not balanced journalism; balanced journalism seeks the truth.

Feb. 03 2009 11:51 AM
rp from manhattan

So the New York City Partnership thinks the proper role of labor in this discussion is to sit in the audience and listen. And while the Freelancers Union is on the program, they can't speak for labor. They are basically an insurance company, and can't speak for most of the issues that are critical to workers.

Feb. 03 2009 11:27 AM
hjs from 11211

so we can keep shopping!

Feb. 03 2009 11:23 AM
Harold from Lower East Side

Please ask why Freelancer's Union insurance this year is so much worse that it was in the past. She has given us horrible plans in my view.

Feb. 03 2009 10:34 AM

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