Waiting for the Phone to Ring, 6 Months After the Storm

Sunday, May 05, 2013

More than six months after Sandy, some New Yorkers are still waiting for their land line and internet service to come back.

Sandy's floodwaters corroded underground copper cables, knocking out service.

For months, Verizon told Nicholas Rowan of the East Village that he'd get a repair soon. But the date was postponed again and again.

“The main difficulty has been going without internet at home all these many months,” he said.

Of 40 Verizon customers WNYC is tracking, 13 say their service has been restored. Twenty say they've cancelled the contract or switched to another provider.

Verizon says any remaining problems are probably because its workers can't get access to buildings.


CORRECTION: An earlier version of this story mis-identified Nicholas Rowan as Nicholas Burnham.


More in:

News, weather, Radiolab, Brian Lehrer and more.
Get the best of WNYC in your inbox, every morning.

Leave a Comment

Register for your own account so you can vote on comments, save your favorites, and more. Learn more.
Please stay on topic, be civil, and be brief.
Email addresses are never displayed, but they are required to confirm your comments. Names are displayed with all comments. We reserve the right to edit any comments posted on this site. Please read the Comment Guidelines before posting. By leaving a comment, you agree to New York Public Radio's Privacy Policy and Terms Of Use.


Latest Newscast




WNYC is supported by the Charles H. Revson Foundation: Because a great city needs an informed and engaged public


Supported by