New York's Taxi Riders: Credit Cards Yes, TV No

Tuesday, February 15, 2011 - 01:52 PM

(Kate Hinds, Transportation Nation) They like the option to pay by credit card. But they hate the fare. Over 30% of riders also liked the ease of hailing cabs, and a similar number felt that they were faster than public transportation.  And they don't like Taxi TV, which earned disdain from a third of riders.

These were some of the opinions the New York Taxi and Limousine Commission gleaned from a survey of over 22,000 cab riders. The TLC wanted to learn passengers' likes and dislikes about cab riding--and also collect feedback to put to use in the Taxi of Tomorrow competition.

And when it comes to voting for the actual Taxi of Tomorrow -- the cab that the city will require owners to purchase, starting in 2014 -- the Karsan was the favorite.

You can see the results below.

Taxi of Tomorrow Survey Results 02-10-11


Comments [1]

Allan J. Fromberg

Just to clarify something said in the last graph of the story above, as people will see in the survey, the actual category for which Karsan outscored its competitors was strictly limited to the physical, aesthetic appearance of the vehicle, not the vehicle as a whole, which is an important distinction. Thanks!

Feb. 15 2011 03:33 PM

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