Award–winning journalist Andrea Bernstein is Senior Editor for Politics & Policy for WNYC News. She has previously served as Metro Editor, Political Director, Director of Transportation Nation, and Senior Reporter.
At any given time, at any bus stop in any major city in America, you'll find riders leaning into the street, looking towards the horizon, straining to see if their bus is coming. If you talk to riders, like librarian Carolyn MacIntosh, in Boston, they'll tell you, "If you want the bus, you just wait."
Transit agencies around the nation have coped with this in different ways, but mostly, they've tried to build systems, from the ground up, that capture the data, develop the technology, and post it all in an LED sign. All at the transit agency's multi-million dollar expense, subject to the usual contracting issues and delays. But Boston and a few other cities are turning that process on its head....For the rest of the story, listen here.