Your Post-Sandy Questions, Answered

Thursday, November 01, 2012

The beach at Coney Island on Saturday (Ilya Marritz/WNYC)

We're collecting your questions about city and regional services here, and answering the ones we can. We'll update this page regularly as we learn more.

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Food, water and ice

Where can we get food?

New Jersey

Residents in need of food, water and ice can pick them up at three distribution centers starting at 9 a.m. Friday according to the Monmouth County Sheriff.

The regional distribution centers will be open daily from 7 a.m. to 7 p.m. and has a fast drive-up service, said Sheriff Shaun Golden. There will be two bags of ice and two cases of water allocated per car. Make sure to bring identification to show you are from the area. There will also be charging stations at these distribution points.

Keyport to Atlantic Highlands: residents can go to the Holy Family Church, located at 910 Route 36 in Hazlet.

Sea Bright to Allenhurst: residents should go to the Monmouth Park Racetrack on Oceanport Avenue in Oceanport.

Asbury Park to Brielle: residents should go to the Peddler's Village Outlet Mall, located on the corner of Atlantic Avenue and Route 35.

The Red Cross is operating a number of fixed and mobile feeding locations in NY and NJ.

New York

As of Thursday, below are food, blanket and distribution centers in the five boroughs, according to


  • Redfern Houses Community Center, Hassock Street and Beach Channel Drive 12 PM - 4 PM
  • Hammel Community Center, Beach 84th Street and Rockaway Beach Boulevard Queens 12 PM - 4 PM
  • Beach 41st Street Community Center, Beach Channel Drive and Beach 40th Street 12 PM - 4 PM
  • St. Francis de Sales, Rockaway Beach Boulevard at Beach 129th Street 12 PM - 4 PM


  • Shorefront YMHA, Coney Island Avenue and Brightwater Court 12 PM - 4 PM Our Lady of Solace Church, Mermaid Avenue and 19th Street 12 PM - 4 PM Calvary Baptist Church, Hicks Street between Mill Street and West 9th Street. 12 PM - 4 PM

Staten Island

  • Miller Field, Corner of Mill Road and New Dorp Lane 12 PM - 4 PM
  • Midland Beach, Corner of Father Capodano Boulevard and Hunter Avenue 12 PM - 4 PM

On Long Island:

Nassau County:

  • Cedar Creek Park 3340 Merrick Road Seaford, NY
  • Nickerson Beach Park 880 Lido Blvd Lido Beach, NY
  • Christopher Morley Park 500 Searingtown Rd. Roslyn, NY

Suffolk County:

  • HL Dennison 1oo Veterans Memorial Hwy Hauppauge, NY 11718
  • Mastic Firehouse 1080 Mastic Rd Mastic, NY 11950
  • Riverhead County Center 210 Center Drive Riverhead, NY 11901

Where can I get ice?

  • Brooklyn (dry ice) - WalgHreen's, 532 Neptune Ave. (between W. 5th & 6th Streets)
  • Bronx (dry ice) - 1200 Waters Place at the entrance to the Hutchinson Metro Center
  • Queens (dry ice) - 121-10 Rockaway Blvd.
  • Staten Island (dry ice) - The entrance to Great Kills Park on Buffalo Street
  • Westchester County (dry ice) - Yonkers Raceway, 810 Yonkers Ave., Yonkers
  • Manhattan (wet ice) - Union Square Park, Union Square East and East 17th Street.

  • Is the water safe to drink?

    In NYC, tap water is safe to drink in all areas except Breezy point.

    The city cautions that water in Breezy Point will not be drinkable even if boiled. This is specific to Breezy point; residents there will have to drink bottled water once the water returns. Water is being provided by the Department of Environmental Protection at portable water stations in Breezy Point. Water is being restored, where it can, in Breezy Point for the express purpose of firefighting and fire suppression.

    Breezy Point uses the city's water, which is safe, but its distribution system is privately owned and managed. Breaks in that distribution system are what's making the water unsafe.

    In Long Island, the LI Water Conference says water in most places is fine to drink, with these areas of exception - two isolated areas in Nassau County — Long Beach and Mill Neck Estates — and three areas in Suffolk County — portions of Fire Island, Maidstone Park Cottages and Peconic View Mobile Home Park.

    In New Jersey, water advisories are in effect for 11 cities/municipalities. The state has also set up at 211 system to answer questions about food and water safety. You can also call 1-866-324-0964. Public health officials will be available 8 a.m. to 8 p.m. on weekdays and 10 a.m. to 5 p.m. on weekends.

    Where can we get ice?

    ConEd is keeping a list of distribution centers in each borough where wet and dry ice are being distributed.

    PSE & G is also providing ice, drinking water and power strips where customers can charge their devices free of charge at five New Jersey locations this Saturday:

    CVS Parking Lot, 59 Wahington Ave., Hoboken- 24/7

    Red Neck Grove -John Stevens Baseball Field, Moonachie - 8 a.m. to 9 p.m.

    Paramus Park Mall from 8 to 9 p.m.

    On the corner of Westside and Claremont Ave., Jersey City from 8 a.m. to 9 p.m.

    St. James Church Parking Lot, on the corner of Elm and Madison streets in Newark from 8 a.m. to 9 p.m.


    Power and cell phones

    When will I get my power back?

    Con Edison says that as of 7am Saturday, approximately 280,000 customers are out of service. The NY Times has a map of power outages around the five boroughs. Call 1-800-75-ConEd for specific restoration times. Con Edison is also working to restore steam power to the roughly 550 customers without heat in lower Manhattan.

    Jersey Central Power & Light has a list of estimated restoration times, and says the majority of customers will be restored within the next seven days. As of Friday at noon, there are still more than 710,000 customers without power.

    PSE&G says over the last three days the utility has restored power to over a million customers. They estimate that all customers will have power within the coming week, but that some pockets may have to wait until after November 9. Currently there are 607,000 customers without power, down from 2.2 million.

    This weekend, the utility says it's concentrating its restoration efforts on areas that will impact the most customers: Jersey City, Bayonne in Hudson County; Irvington, West Orange, Montclair, East Orange, Bloomfield, Maplewood, Orange and Belleville in Essex County; Teaneck, Englewood, Ridgewood, Fort Lee, Paramus, Bergenfield, Palisades Park, New milford, River Edge, Glen Rock, Tenafly, Hackensack, Lodi and Bogota in Bergen County; Princeton Township, Ewing Township, Lawrence Township, West Windsor, Trenton, Hopewell, Princeton Borough, Hamilton Township and Pennington in Mercer County; Moorestown, Willingboro, Maple Shade, Mt. Laurel and Delran in Burlington County; Paterson, Clifton, Passaic and Wayne in Passaic County; Cherry Hill, Camden and Pennsauken in Camden County; Elizabeth, Union, Plainfield, Linden and Westfield in Union County; Edison, Piscataway, Woodbridge and East Brunswick in Middlesex; and Franklin Township in Somerset.

    Extensive flooding in Hoboken continues to hamper restoration efforts there.

    LIPA says it’s already restored power to 65 percent of customers who lost power during Sandy, and is still working this weekend with an estimated restoration time of 7 to 10 days. Some may get their power before then, but some will also get it after that time. As of noon Friday, there are still 535,760 customers without power.

    Where can I charge my cell phone?

    Solar One—green energy, arts and education center—has a trailer on the East River waterfront at 22nd Street. Solar panels that power Solar One's small building are providing electricity to the community while the power in the community is down. Residents have been charging their cell phones off the solar panels.

    For residents in/near the Rockaways, the Queens Library is inviting affected residents a place to charge electronic devices, get information and assistance in filing for disaster recovery and emergency services, borrowing books. Queens Library @ Peninsula, 92-25 Rockaway Beach Boulevard, Rockaway Beach.

    What is happening with cell phone service?

    Federal regulators say the storm knocked out a quarter of the cell towers in an area across ten states.

    AT&T confirms it is experiencing “some issues in areas heavily impacted by the storm.” AT&T and T-Mobile have entered into an agreement to enable roaming on their networks to customers of both companies. Calls will be carried by whichever network is most operational in their area.

    Verizon Wireless, the largest cell carrier in the country, said their network in greater New York has been stressed due to flooding and power outages and that there are "serious problems" in lower Manhattan. They are working to restore service, but did not release an estimate of when they expect repairs to be completed.


    Gas and transportation

    Where can I find gas?

    According to AAA, as of 11:45 a.m. Thursday, these stations reported having gas available in New Jersey and Long Island. You should check with them before making the trip.

    The New Jersey Office of Emergency Management published this list on Thursday afternoon at 4:45 p.m. of pharmacies, hotels, restaurants and gas stations that are open in New Jersey. And New Jerseyans are using the hashtags #njopen and #njgas to share what they're seeing.

    Governor Cuomo announced Saturday that the Department of Defense will set up mobile fuel stations at five locations in the New York-Metro area. It will be free and there will be a 10 gallon limit.

     The five locations are:

    Queens Armory
    93-05 160th St.
    Jamaica, NY 11433

    Bronx Armory
    10 West 195th St.
    Bronx, NY 10468

    Brooklyn Armory
    1579 Bedford Ave.
    Brooklyn, NY 11225

    Staten Island/Elizabeth Armory
    321 Manor Road
    Staten Island, NY 10314

    Freeport Armory
    63 Babylon Turnpike
    Freeport, NY 11520

    Which roads, subways and buses are open and running?

    Check frequently with our Transit Tracker for the latest updates on road and transit openings.

    Getting help and giving help

    Where can I donate my time or money?

    We've got a growing list of shelters, charities and volunteer organizations on our How to Help page.

    How can I find someone who’s missing?

    Check Red Cross’s Safe and Well Tracker, where you or your loved ones can register to say you’re safe.

    How can I get insurance to cover my damages?

    The Public Advocate's office has a guide to filing storm-related claims here. Public Advocate Bill de Blasio recommends filing those claims as soon as possible, so they can be processed more quickly.

    How can I get social and economic aid?

    The Mayor's Office and FEMA have set up five Disaster Assistance Service Centers with information about applying for emergency social and economic assistance. They are located in Brooklyn, Queens and Staten Island. Hours and locations can be found here

    FEMA has opened three centers in Nassau County, to help provide relief to those affected by Sandy. County Executive Ed Mangano says representatives will give information on what federal aid residents and business owners may be entitled to during the recovery. The cnters are open from 8 a.m. to 8 p.m. at Nassau Community College in Garden City, the Recreation Center and Ice Arena in Long Beach, and Island Park Village Hall.

    You can apply for FEMA assistance by calling 1-800-621-FEMA or online at

    I need to report price gouging.

    Public Advocate Bill de Blasio's office is taking in reports of price gouging in the wake of the storm. File a report here.

    Where are the shelters near me?

    This NYC evac map shows shelters around the five boroughs, Long Island and in New Jersey.

    What about pet shelters?

    The Humane Society has a list and hotline to identify pet-friendly shelters in New York and New Jersey. On Long Island, a pet Shelter will also open at Nassau County Mitchel Athletic Complex, Administration Building, in Uniondale.

    Where can I go to get warm?

    The city has set up a number of warming centers throughout the five boroughs where the public can go to warm up. The following warming shelters will be open overnight on Saturday, 11/3:

    George Washington High School, 549 Audubon Manhattan
    BUS PICKUP Seward Park High School, 350 Grand Street

    Hillcrest High School, 160-05 Hillcrest Avenue
    BUS PICKUP Waldbaum’s, 122-15 Beach Channel Drive between Beach 65th and Beach 66th Place. Fort Tilden Park at Beach Channel Boulevard.

    John Jay High School, 237 7th Avenue
    BUS PICKUP MCU Park Parking Lot At 1904 Surf Avenue

    Tottenville High School, 100 Luten Avenue
    BUS PICK UP Miller Field at 600 New Dorp Lane at Weed Avenue Mount Loretto at 6581 Hylan Blvd at Sharrotts Road

    Where can I take a hot shower?

    Westchester: Club Fit and New York Sports Club, two major health club chains in Westchester, will open their facilities to accommodate those who are without power and need a place to take a warm shower. Club Fit has facilities in Briarcliff Manor and Jefferson Valley. New York Sports Club has facilities in Carmel, Croton, Dobbs Ferry, Hartsdale, Mamaroneck, New Rochelle, Scarsdale, Somers and White Plains and is open to adults 18 and over.  

    New York City: New York Sports Clubs are opening their doors to people affected by the storm to take showers. Go to their website to find which clubs are open. 

    To use any of these shower locations, management asks the public to please bring an ID and your own towels. It is recommended that you please call in advance to make sure power and hot water are still available.

    Where can I do laundry?

    Beginning Saturday, November 3, the Tide Loads of Hope mobile laundry program will bring its free laundry services to Eatontown, New Jersey to provide clean clothes to those affected by Superstorm Sandy.


    Are banks open? Where are ATMs operational?

    Information is still coming in on where exactly banks and ATMs are operational - many banks say they're working to re-open more than half of the branches that were closed in anticipation of the storm. Additionally, most banks say they will waive or reimburse ATM fees

    Health, prescriptions and sanitation

    How can I get my prescriptions filled?

    The website RX Response has a growing list of open pharmacies that are filling prescriptions.

    What about closed/evacuated hospitals?

    The NYU Langone Medical Center outpatient facilities plan to open on Monday, Nov. 5.

    Bellevue Hospital will remain closed until further notice. Families should call 311 to find out about transferred patients. Check for updates here.

    When will my trash get picked up?

    The Sanitation Department is making scheduled garbage collections as storm conditions permit. Recycling collections are suspended, and all recycling should be stored until further notice. The Department continues to handle hurricane debris clean ups citywide.

    When will regular postal service return to normal?

    Mail delivery has been attempted throughout the storm and its aftermath. All main post offices in Manhattan and Brooklyn are operational, but mail facilities on Staten Island and Long Island were affected.

    Connie Chirichello, a spokeswoman for the U.S.P.S. said mail delivery was attepted in all areas where it could be safely delivered. She also said depending on the impacted zone, between 20 and 80 percent of all mail has been delivered. And as emergency crews continue to clear roads and electricity returns, that percentage will get better. Also, about 70 to 90 percent of postal employees have been able to return to work.

    The U.S. Postal Service says individuals living in areas most affected by the storm and expecting social security checks for November 1 will have to pick them up at one of several post office locations:

    Long Island

    Manhattan, Brooklyn, Queens

    Northern New Jersey



    All Bronx addresses will have their checks delivered through regular mail.

    Schools, voting and other events

    When are schools open?

    Schoolbook has updates on public schools. 

    In New York City, all but 65 schools will be open on Monday. Mayor Bloomberg advised parents that even schools with electricity may lack heat and recommended that students dress accordingly. For updates on the status of individual schools, visit the DOE website.

    For information on school closings throughout the area, use the following links:

    How will I vote? 

    The New York City Board of Elections is currently surveying its approximately 100 polling places in the flood zones and assessing to see how many may need to be relocated. In some storm-ravaged precincts, New York City Board of Elections spokeswoman Valerie Vazquez said the city may have to resort to erecting tents for temporary polling places.

    In New Jersey, power outages and flood will likely force polling places to move in New Jersey, but the New Jersey Department of State, which administers elections, has not yet announced any changes. The agency makes no mention of Sandy on the polling location finder on its website.

    Con Edison says it's hoping to restore electricity to schools for Monday and polling places for Tuesday.

    Is the marathon really still happening?

    As of Friday afternoon, the NYC marathon is cancelled. Runners are being encouraged to donate their rooms to victims of Sandy seeking a room.

    The New York Road Runners also said that race supplies -- blankets, food, port-o-Johns and generators -- would be diverted to relief efforts. The group also raised $2.6 million for its "Race to Recover" campaign.

    Other facts and figures

    I can't get WNYC AM 820.

    WNYC AM 820 is temporarily operating at lower power, due to damage sustained at our transmitter site during the recent storm. If you are having trouble hearing WNYC AM 820, you can stream our signal at and by tuning into 93.9 FM.

    What's happening with the nuclear reactors?

    In anticipation of the storm, the U.S. Nuclear Regulatory Commission shut down three area reactors: Nine Mile Point 1 in Scriba, N.Y., Indian Point 3 in Buchanan, N.Y.; and Salem Unit 1 in Hancocks Bridge, N.J. As of Thursday morning, these remain offline.

    What's up with NYC parks?

    The majority of NYC parks and playgrounds will re-open by 8 a.m. on Saturday November 3rd. For more information on specific closures, check out the NYC Parks & Recreation website.

    The city has asked for volunteers to help clean up parks over the weekend. More information on how to help can be found here.

    Which libraries are open?

    More than 65 branches in the NYPL system will be open on Monday. A list and map of open locations can be found here.

    A list of closed libraries in the Brooklyn PL system is accessible here.

    The Nassau Library System has a list of open branches here.

    The New Jersey Library Association has established an online fund to help rebuild member libraries. For information on branch hours, check your local library's website.


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    Comments [94]

    Belinda from Brooklyn, NY

    Students & faculty: RECOVER WRITING formed this week to offer free help with writing assignments to students stressed by Sandy. College and university Writing Centers across the U.S. have opened their virtual doors, and some local institutions– FIT, for example, and LIU–have opened their physical doors. 30- to 60-minute help sessions are available; college and high school students can check the listings, see what looks good, and arrange their own help sessions.
    Find us at RECOVER WRITING on Facebook– no sign in required. Students will get one-on-one feedback and help with any writing assignment, at any stage of the assignment.
    This is a free service.
    Faculty: we’re here for you as well, offering an additional resource with which to support your students.

    Nov. 09 2012 01:45 PM
    Missing Pets Alliance Facebook Page from Pennsylvania

    Posted to our Missing Pets Alliance Wall. Great article for information and resources.....MPA

    Nov. 08 2012 03:32 PM
    Kjirsten Alexander from New York NY

    Crowd sourcing actual flood levels from Hurricane Sandy and comparing them to predicted flooding and FEMA evacuation zones will provide valuable data to support preparation for future storms. Just add a placemark for your home or another area where you witnessed peak flood on 10/29/12. Put the number of feet for high water at that place for the title of the placemark.

    Nov. 07 2012 09:49 AM
    Tony from Brooklyn

    Please share this with anybody who still does not have heat or electricity. I haven't tried it myself but with the temperatures dipping into the 30's overnight I would try anything

    Nov. 05 2012 11:13 PM
    Mikz1 from Manhattan

    I came home tonight to my upper east side apartment building, which was unaffected by the storm. A message was posted stating that an unknown, unidentified ConEd official had advised that a power shutoff was being planned because of unspecified water damage to ConEd equipment. The message added that no specifics were provided on where in the area the power would be shut off, or for how long. I wonder whether this "Plan" was put in place in order to teach the State governor a lesson for having dared to state that he would hold the utilities to account, and that they were not decreed by the Bible...

    Nov. 05 2012 08:52 PM
    Heather from Manhattan

    A friend and I both have cousins in the Merrick/Bellmore area of Long Island and have been unable to reach them since Sandy hit. Is there any organization that helps people contact loved ones or provides information about their well-being? We are very worried.

    Nov. 05 2012 07:42 PM
    Ann from CT

    I'm sad that, to the best of my knowledge, none of the major news programs, including PBS Newshour, has commented on the destruction in CT. Yes, the areas worst involved here are more limited in "size," but those areas here damaged by Sandy have been just as devastated as those in NY and NJ.

    Nov. 05 2012 07:30 PM
    brenda Sue from Pepperell, MA 01463

    I live in MA and have so many clothes, all sizes, from size 6 on up. I can get more people in my area to donate clothing and anything else needed. Food would be hard to send. Do you have trucks picking up such items or do we have to drive to those communities to drop off the clothing. We also have lots of furniture that I know can be donated when the time comes. Please contact me. (508) 254-5954 My heart goes out to everyone affected by this horrible storm. Brenda Also toys for the holidays can also be donated....

    Nov. 05 2012 02:53 PM
    Susan from West Village

    What post offices are open in New York City?

    (And why in the world is that information not readily available on

    Nov. 05 2012 09:57 AM
    joy from lower Manhattan

    "Con Edison is also working to restore steam power to the roughly 550 customers without heat in lower Manhattan."
    This is absolutely incorrect. THe apartment complex where I live has 1651 units and none of us have heat.
    This is under-reported. SOmething needs to be done to correct this lack of heat.

    Nov. 05 2012 09:33 AM
    zelda bernstein from 11230

    My co workers and I would like to donate clothing, canned goods. I have looked all over the internet to find a drop off location in Brooklyn, zip codes 11210,11230. Do you know any locations thet we can do this ????

    Nov. 05 2012 09:30 AM

    A friend in Kansas reported a relative in Plainview has no power out of gas, has a medical condition, and was told Red Cross can't help b/c they don't have enough people since they are more allocated to the city. Could you add info on Long Island towns please? Very little news seems to be getting through - 80% of the reporting/press conferences/etc. focuses in NYC... Long Island desperately needs good info about where to get help/food/shelter if needed, how soon power & gas will be restored, etc. And we need to hear about those communities too and how they are organizing to help those in need!

    Nov. 04 2012 09:40 PM

    I keep hearing rumors of "vouchers" for people who had to throw away rotting food due to the power outage. Is this true? If true, what is the procedure?

    Nov. 04 2012 07:03 PM
    jessica in Red Hook from Red Hook, Brooklyn

    I am a Red Hook resident and we are hearing mixed messages about the safety of drinking our tap water. Any information? Thank you!

    Nov. 04 2012 03:43 PM
    KF from Harlem

    @Sainted_Mother - thanks so much for your updates. I know that there are _far_ bigger concerns, but I was wondering why the 3 train is not running and if it will be coming back. I heard someone on WNYC mention that "good" changes came to transit after 9/11, like getting rid of the 9 train, and I'm scared the same might happen to the 3 train. Do you know if they are planning to bring it back? Thanks again for taking the time to update us here.

    Nov. 04 2012 12:47 AM
    Sainted_Mother from Red Hook, Brooklyn.

    Here are photos of MTA / NYC Transit issues ...
    (including pumping out the Battery Tunnel near my house)

    As for 1-2-3, not sure about 1 ... South Ferry Station was _severely_ flooded. Cranberry St tube was worst flooding of all the tunnels. If I can find out more, before news media / Bloomberg / Lhota announce anything, I will post it ... but I know the pumps are pumping, the inspectors are inspecting / testing, and the "Maintenance of Way" group is _supremely_ busy, to get service back (despite 2 Broadway being knocked off the grid).

    John Hockenberry -- we drove by Fairway / Van Brunt tonight after church, and ... it's really dark there, except for the one NYPD floodlight. Fairway is using the parking lot as a staging area ... it was full, so far as I could see. There was a gallery with power (they seemed to be having an opening), and lots of dinky-looking furniture on the street (after Irene, everyone was just pumping out their basements ...). My corner of Red Hook never lost power ... I think because we're across from the new Water Tunnel dig ... that all looked calm.

    Pumping of the Battery Tunnel proceeds, they were spraying water on to the street, it was going into the storm drain. Not sure what that means.

    Thas' all I know.

    Nov. 03 2012 09:48 PM

    Why haven't we heard anything about 1, 2 & 3 train service to lower Manhattan and Tribeca? Will they be running from 42nd to Chambers by Monday?

    Nov. 03 2012 08:58 PM
    Paul from Staten Island

    Start odd and even day gas purchases on Staten Island immediately.

    Nov. 03 2012 04:38 PM
    Aviva Rahmani from Manhattan

    Can anyone report what the effect is and will be on wildlife from sewage & toxins in the water?

    Nov. 03 2012 03:20 PM
    Marg from Mamaroneck

    The New York times yesterday showed that Westchester county by % is more severely hit by long standing power outages than the boroughs. Don't hear about this much.

    Nov. 03 2012 03:10 PM

    Question - when will the Lower East Side get heat and hot water back - we are beyond FREEZING - we are suffering?

    Nov. 03 2012 02:41 PM

    go to the Churches for money - not just shelter and food - REAL MONEY - that they collected TAX FREE = from all the perisheners over the years - they have a ton - go get it = to clean up the whole area ----- they have it ----

    Nov. 03 2012 11:49 AM
    tweetMe from NYC

    Question to wnyc:
    During this storm coverage I've listened to wnyc more than ever in the past few months. I don't own a tv and for a brief time in the storm, had no wifi. so wnyc was my eyes and ears to the outside world.
    Still, in the days since, you've been holding Live call-ins hosted by numerous people who don't have a "show" so listeners couldn't leave comments on what they were hearing on the least if the person has a show, they have a show page. but when it's Live radio, where can listeners go to add something?
    Is it fb? Is it twitter under a #?

    Nov. 03 2012 11:25 AM
    Jorge from Sunnyside

    Has there been any USPS advisories on mail deliveries to affected areas?

    Nov. 03 2012 09:36 AM
    Jill from East village

    I'm wondering what emissions were released whe n the con Ed substation exploded.

    Nov. 03 2012 12:59 AM
    Patricia Jones from Brooklyn

    Why are so few buses organized for commute between Brooklyn and Queens given the loss of the G, E, M, and #7 trains. Many people work in LIC and nearby. Along with others I stood for an hour this evening as the temperature dropped and watched several B62 buses go by (they were either full or had signs saying out of service). The focus on Manhattan has left thousands (not hundreds) of MTA riders stranded. I got home because of a Good Samaritan. The MTA needs to either increase the number of B62 busses or create a shuttle to replace the G lines.

    Nov. 02 2012 07:52 PM
    Nuala from Jackson Heights

    I live in Queens, have power and 2 empty bedrooms w/ separate bathroom and entrance since my adults daughters moved out. Who would I contact? Persons's must be able to climb stairs (no kitchen).


    Nov. 02 2012 06:11 PM
    M from NJ

    I feel for the teacher in STaten Island - I am her age and also a teacher. Why doesn't her own son take her in? Family is always better than what social services can provide- they are meant for the needy, who don't have family members who can provide, who attended such esteemed colleges.

    Nov. 02 2012 05:52 PM
    David from Brooklyn

    Where do you call to report possible infrastructure damage? The 18th st station on the F line sways when trains come in, and I assume when they come out. You can feel it, very disconcerting. Tried to get through to 311 as a possible place, but was on hold for a long time.

    Nov. 02 2012 05:40 PM
    laurel from brooklyn

    Now that the marathon has been cancelled, it would be great if someone would collect all of the emergency mylar blankets from the NYC Marathon to distribute to folks without power. They really work, and it's getting cold out there.

    Does anyone know how to make this happen?

    Nov. 02 2012 05:31 PM
    Gayle Madeira from Lower east side, New York

    I'm seeing on facebook that there is a need for donations and help in shelters in Brooklyn but at the same time the Red Cross website says donations aren't needed anywhere and that they need money. It seems that there is a disconnect in communication. Can NPR help NYers by telling them where they can go to donate and what they should donate? Maybe there could be updates as the situation changes. Apparently at these shelters (the Red Hook shelter and the Armory in Park Slope, Brooklyn) they have lists on the front door that says what they need at any given moment. You could maybe get callers to call in with that list periodically so you can get the word out. I'm sure there are other shelters that are having the same issues. It is very good to hear about it through social media, however people who aren't on social media wouldn't hear, and it would be great to announce it on NY public radio which people can listen to with transistor radios without electricity (and in their cars).

    Nov. 02 2012 05:21 PM
    Liza from Middleville, New Jersey in Stillwater Township

    Sussex County, where we have a house and where my partner has been since Sunday evening, has not been covered in any of the news reports I've heard on NYC -- or elsewhere. The County had a 90% electrical outage beginning Monday afternoon. My partner learned today that we can expect to be without electricity for up to two weeks. Many roads have been blocked by fallen lines and trees, not to mention burnt out transformers. The weather is approaching freezing so we're worried about burst pipes, too. I've not heard Scott Garrett or any other official about this disaster.

    Nov. 02 2012 04:54 PM
    Howard Huey, DO from Downtown and Chinatown

    I agree with Heather from Manhattan. Lower downtown Manhattan has no power, no land line phone and no water if you're in a building over 8 stories high. There's no mention of the fact that verizon has not been able to restore service or that it was even lost. Verizon has its main switching station near the WTC site which was flooded. So much for their promise that they would have a better back up system

    Nov. 02 2012 04:06 PM
    Tom in Bedlam

    What a contrast in the Village between the neighborliness of small grocers and the shuttered face of indifference of supermarkets.

    Tri-Rite on 6th Ave near W4th and Bleecker Farms at the corner of Morton St have stayed open 24 hrs. Agata and Valentina on University Place let people in to buy food in the dark across from gated Gristedes.

    Gourment Garage was well-staffed, but only to dump food into a garbage truck.

    H&H was open next to the Food Emporium which wouldn't sell anything but was well-staffed with employees rolling carts to a garbage truck. There I watched with a small crowd as shopping carts of processed cheese were dumped; one wit remarked, Hey, the Board of Ed. says that has a 10 year shelf life.

    Two managers of Gristedes on W4th St supervised a number of employees loading food on ice packs into vans to bring to other stores, but refused to sell gallon jugs of water to pour into the toilet tanks of the apartments above. This seems especially deplorable as Gristedes' public spirited owner Mr. Catsimitedes announced his intention to Brian Lehrer to run for mayor.

    Nov. 02 2012 03:52 PM
    samantha watson-simmons

    Will the rockaways be declared uninhabitable?????

    Nov. 02 2012 03:40 PM
    Angie-Far Rockaway

    Rockaway has been ignored despite the fact that is in DESPERATE NEED of assistance. However, Far Rockaway has not been mentioned or seen at all. Many of us need information about assistance, power, water, gas, and any help that can be given to those of us who live practically across from the beach and are in the lower beaches, such as Beach 13th and so on, we were under three feet of water in this area and there is debris everywhere. We have no communication, no help, and now there's the fear of break-ins and assaults when the dark night falls. There is no information whatsoever, anywhere, about the status in or around the lower beaches. Can we get a roundabout date as to when the power will be restored, how can people get help, etc.

    Nov. 02 2012 03:40 PM
    Jane from Lower manhattan

    When will mail delivery resume in lower Manhattan? Specifically 10013, Canal Street Station, 10013.

    Nov. 02 2012 01:52 PM
    Amanda from Lower east side

    I live on the lower east side of manhattan, or, post hurricane, what should be known as "the other manhattan". We have no power, no cell phone service and a major shortage of services and help. What I'd like to know is why the mta hasn't made clear that there is NO bus service (meaning no transit system at all) AT ALL running past 23rd in manhattan after dark. Apparently it's not safe for a gigantic, very well lit bus to drive in the powerless zone, yet it's perfectly safe to kick a bunch of people off the bus to walk over a mile home in the dark (to their dark powerless homes) where there seem to be no police.

    Why doesn't the mta make their policy clear on their website? That there is NO service for downtown manhattan after dark.

    I'm lucky, in that I'm relatively young and able bodied, but what about the elderly and less able bodied who live downtown and make the mistake of trying to get home after dark? Many of the people I met on the bus had gone uptown so that they could buy much needed supplies like food and water. They probably would have gone so far from home if they knew that they'd have to walk so far to get home.

    Nov. 02 2012 12:32 PM
    tedm from brooklyn

    What about the B/Q trains? If the F train can get back to normal so quickly, why would the B/Q lines so slow in getting back on track?

    Did something more awful happen to the B/Q tracks?

    Nov. 02 2012 11:52 AM
    Alex from long island city, queens

    Con Ed has posted a map on their website showing areas currently with and without power. It is completely inaccurate.

    Nov. 02 2012 11:49 AM
    Sarah H from Fort Greene, Brooklyn

    I have an important family function to attend in DC tomorrow night, and I'm hoping to leave NYC today and arrive in DC tonight. What's the best way to get out of the city right now? I live in Fort Greene, Brooklyn and have access to a car, but I'm unsure about buying gas on the drive down, and unsure about road closures and traffic. I could go via Amtrak or bus, but getting to Penn Station or Port Authority from Brooklyn could take two hours, and with luggage that's hard. Any ideas? Thank you!!

    Nov. 02 2012 11:43 AM
    Janine from Manhattan

    I know this has been addressed, but the answer doesn't make sense. WHY IS THE MARATHON STILL GOING ON? This is disgraceful! There is no reason for this! I would like to see someone address this! This is a disaster zone! And why is the Empire State Building and Times Square all lit up! It's hard to live on the same street and go home to darkness and see the amount of energy being spent to light up these things, when we are all in the dark and cold without water.

    Nov. 02 2012 10:49 AM
    Judy Alicea from staten island

    I'm looking for my sister Annie Aguilar, husband Jose M Aguilar.

    Nov. 02 2012 10:13 AM
    Trip McCrossin from Brooklyn

    Question, re NJTransit, which has certain lines up as of today, as I understand. The web site ( carries the following information for Northeast Corridor line, for example: "Friday, November 2, NEC service will be restored between Trenton Transit Center and New York Penn Station, operating on a special schedule. NEC service is not affected by power failure at the Rail Operations Center." My question is whether it's safe to assume that trains are making local stops between these destinations? I can't find this more specific information at the site.

    Nov. 02 2012 09:59 AM
    Lori Hurley

    I heard a rumor that health care workers are getting preference somehow on gaslines? Is this true - could you verify?

    Nov. 02 2012 09:56 AM
    Amanda from Woodbridge, NJ

    I heard about an oil leak in the Arthur Kill late on Wednesday night from a Woodbridge oil refinery and have heard little coverage of it since. NBC reported on story on it and it's written as if the story is closed and the problem is fixed. Is this true? Link to the story is attached.

    Nov. 02 2012 09:48 AM
    Rose Rowland from Westchester County

    Can you put up a list of polling places post Sandy = not just for NYC but the suburbs as well? Thanks.

    Nov. 02 2012 09:23 AM
    joy from New York, NY

    I live in lower Manhattan, have power back but no heat yet. Even if I want to go uptown, I would need to get back on a bus prior to dusk. SO, one is stuck in one's neighborhood even if one wants to get away to buy food or just for a change of pace etc. I understand the safety issues related to the buses etc. It is impossible to get a cab, so any suggestions other than walking with all the groceries one has purchased?????? I really feel stuck, as I am sure many do.

    Nov. 02 2012 09:20 AM
    Julie from Washington Heights

    This is not important in the grand scheme of things, but I'm curious: why have only half of the lights on the GWB been lit since Sandy? Solidarity? Conservation? Just broken?

    Nov. 02 2012 09:00 AM
    Rosalie from Randolph NJ

    I'm in Jersey and where I am in Randolph there is absolutely no gas to be had. However if you go south on the turnpike there is gas. I suspect that it is a matter of who is distributing the gas and the refineries that it comes from. I have wrote an email to the governor to find a logistics management person to figure this out as i suspect its a matter of which refinery was closed down in preparation and anticipation of the storm that has not been restarted or up in full operation and delivery. (However i had to fit my email into a template that had nothing to do with the storm and the phone line was busy). Because of some stations are clearly being supplied and other pockets of areas are not being supplied this would make sense. Someone just is to figure out how to redistribute where the gas is going. Obviously if some stations have no power they cannot pump gas. However for those stations who do have power if the distributors could get gas to them in this type of emergency situation you could clear much of this problem. People do need gas for their generators and cars to get to work and for food. It's getting very difficult out here to be self-sufficient without the gas.

    Nov. 02 2012 08:17 AM
    Carmen Vallejo from South Richmond Hill

    When is gas going to be available? Or where is there a place to get gas for sure even if the line is a mile long?

    Nov. 02 2012 07:36 AM
    Stoney McMurray

    On the BL Show Thursday, someone asked whether delay in providing electricity in lower Manhattan was because of conditions there (flooding, etc.), even though in some areas, all was ready. Generally this would not be the case. The arrangement of fuses and breakers throughout a power system tries to cut off the farthest away from the generators failed point to save the rest. The problem for lower Manhattan is the drowned transformers at 14th St., which have to be replaced -- not a simple task to obtain new ones, get old ones out, install new and related hardware. The real question is why ConEd didn't have a higher wall protecting them from the surge.

    Nov. 02 2012 06:53 AM

    Pls fix your link to the ConEd ice distro list. The info was for Wedn. only, I saw it today and went because it said 'today at 4pm' but it meant the other day. They have a new pg set up everyday and ppl will see the wrong info. I went and wasted time and gas because they were over by 4.

    Nov. 02 2012 02:26 AM
    nadia from Park Slope, Brooklyn

    The very few gas stations that have any gas left will run dry for sure tonight! What is being done to bring more gasoline to NYC, and when on Earth will it get here?

    Nov. 01 2012 08:19 PM
    Heather from Manhattan

    We have had no Verizon land-line service in our home since Tuesday. The same is true for all my doctors and many of my friends. Verizon is unreachable and there has been no mention of this problem for the past two days on WNYC. Can someone find out from Verizon what the prediction is for restored service? Many thanks for everything!!

    Nov. 01 2012 07:33 PM

    While we are interested in what is happening in the areas in and around New York City including New Jersey we would like to hear about the forgotten borough of Staten Island. Many people are there with no power and in desperate need of services and from what we understand the Red Cross and FEMA have not been there to assist with any help. Could we focus on this borough to see the devistation and needs of the poeple and not just focus on Wall Street and the Jersey Shore????

    Nov. 01 2012 07:24 PM
    Ben from UES

    Does the HOV restriction apply to the Smart Fortwo (a two seater)?

    Nov. 01 2012 07:11 PM

    Will there be any extensions of time for unlimited monthly metrocards?

    Nov. 01 2012 06:47 PM
    George from Park Slope

    Postpone the marathon?
    Top of Verrazano Bridge closed for marathon prep. Maybe it should be postponed being that NJ has no fresh water & runners will be throwing paper cups & bottles of unfinished water onto the streets Sun. There still pulling bodies from Staten Island...Are our priorities a little screwy in NYC?

    Nov. 01 2012 05:34 PM
    Daniel Kurz from Highland Park, NJ

    What steps are official taking to ensure that looting doesn't happen? Is there some process in place for families leaving the coast and their houses behind for safety in other regions, to make sure that what is left of their home is not looted? I have several friends in the Long Branch and Belmar areas asking this question. They are hesitant to leave if their house is not safe. They are also worried about armed break-ins in their area. Are officials taking steps to get police or national guard in to maintain the peace?

    Nov. 01 2012 05:04 PM
    phoebe from brooklyn

    Any word on La Guardia and getting there? I imagine all the cancellations would delay my flight on Friday but getting no word from Delta...

    Nov. 01 2012 04:07 PM
    Judy from Propect Heights

    Is the AirTrain working to JFK from Jamaica? The website only reports through Oct 26.

    Nov. 01 2012 03:42 PM

    Hearing about looting in Coney Island. Haven't heard about updates on law enforcement. For neighborhoods in a real mess, will return be safe even after power comes back?

    Nov. 01 2012 03:36 PM
    Betsy Guttmacher from Brooklyn

    How can we volunteer at FEMA supply drop off sites to help get supplies to home bound people in apartments on high floors with out power, water, food etc?

    Nov. 01 2012 03:32 PM
    anni from brooklyn

    What is the state of the L train tunnel as compared to the train tunnels closer to wall street which received overwhelming water damage. I heard from a DOT worker the L did not suffer water damage and flooding like those further downtown tunnels, and it was just waiting for the electricity to return to manhattan. Is this accurate.

    Nov. 01 2012 03:02 PM

    I am from North Brunswick, NJ. Does any body has knowledge when PSE&G is going to restore power in this area.

    Nov. 01 2012 02:35 PM
    Carlos from Richmond Hill

    I just read an article saying that one of the largest distribution centers of gasoline ( metro fuels in greenpoint) had no power. I called them and they said they have power due to their back-up generators but no gasoline due to damaged ports. ???? any more info?

    Nov. 01 2012 02:02 PM
    John from Tremont

    Im in a Bronx area pretty much unaffected besides MTA disruptions. Im wondering if hurricane season is over. Is there anymore severe weather coming?

    Nov. 01 2012 01:44 PM
    bernie from bklyn

    RE: the marathon- i heard bill diblasio on the BL show today justify having the marathon because of the economic input it brings; he then cited stores in manhattan beach,sheepshead bay that are shut w/ no business. does he know the marathon doesn't go anywhere near those neighborhoods? want to know who profits from the marathon? the hotels and businesses in midtwon that HAVE power and have been making a killing already during this crisis. the marathon does nothing to help the businesses that need help in nyc and bloomberg thinks it's ok to clog up a main artery like 4th ave in bklyn, denying access to emergency vehicles, utility vehicles? ridiculous

    Nov. 01 2012 01:34 PM
    Deborah Gambs

    I can answer one commenter's question -- BMCC does not have school on Friday.

    I would like to know why the 7 train is not running within Queens as it is above ground.

    Nov. 01 2012 01:29 PM
    Peter from Astoria

    I have a monthly MetroCard that I haven't been able to use all week due to MTA shutdowns. Any chance of a reimbursement?

    Nov. 01 2012 01:27 PM
    Beverly Crilly from Nassau County

    A friend is looking for WiFi in Nassau County. Does anyone have a running list? Many libraries don't have service.

    Nov. 01 2012 01:07 PM
    francyne pelchar from Pelham Bay Park

    We in Throgs Neck are very fortunate to have escaped bad effects from the storm. Our apartment is @1 mile from water's edge of Pelham Bay, but there is a huge park and the expressway between us and the water.

    Years ago I lived in Durham, NC. A freak storm knocked out power lines. We lived a week with no heat, lights, etc. The whole area was down, so even if we didn't have 3 large dogs, there was no option of going to a hotel. Toughed it out. We were fortunate to have the barbeque grill and bag of charcoal left over from summer, so we could cook.

    Nov. 01 2012 01:03 PM
    Danielle Bullock from Brooklyn

    I am wondering about kids who may be displaced in the Rockaways and other areas in regards to school arrangements. My niece and nephew are among them and do not know when they will be able to go back to school. What will the DOE be doing about this?

    Nov. 01 2012 12:52 PM
    Kali from Fort Greene

    How is the mail system working in the aftermath of Sandy? We received mail in Brooklyn yesterday, but can I expect to continue receiving mail regularly? What about mail to lower Manhattan?

    Nov. 01 2012 12:52 PM
    Sarah from Greenpoint

    We are also having trouble getting gas in greenpoint bklyn. There is a line up for the gas station on greenpoint & mcguinness stretching all the way to the Kosciusko bridge. What is going on?

    Nov. 01 2012 12:33 PM

    @Karyn in WT: REd Hook Initiaive, 767 Hicks St.

    Nov. 01 2012 12:32 PM
    Kate from Brooklyn

    Are there any restrictions on motorcycles/scooters at the crossings where there must be 3 occupants? Normally, motorcycles/scooters are HOV vehicles.

    Nov. 01 2012 12:13 PM

    The Cuny website says "most of the Cuny schools will be open Friday." However, I have heard that BMCC is still flooded, and of course, there is no power. Why can't they tell us definitely whether BMCC will be open Friday?

    Nov. 01 2012 11:57 AM
    Katherine F from Manhattan - Harlem

    Re: gas in NYC- I've heard a lot about gas shortages in NJ on news but nothing about NYC. My boyfriend is a yellow cab driver and he has been having a hard time finding gas, too - last night in Washington Heights, he saw huge lines at gas stations and he thinks at least one was out of gas. And that was all the way uptown in an area not badly affected by Sandy. Is there any way to find out which gas stations in NYC have gas or are out? Like a crowd sourcing map type of thing that WNYC is so good at? Great job on coverage, btw - your website and radio coverage have been phenomenal. Thank you!

    Nov. 01 2012 11:49 AM
    Karyn from Brooklyn

    Where can I donate the supplies we collected for the hurricane? I have 4 bags of ice, 5 gallons of water in a water igloo, candles, matches. I live in Windsor Terrace, Brooklyn.

    Nov. 01 2012 11:44 AM
    Margaret from Park Slope, Brooklyn

    Two points:

    This emergency illustrates the need for local radio stations with real humans connecting to the people. Thus, people need to fight the corporate media takeover.

    I think we need to be more locally organized for the future. ie, if neighbors ( or next town over)would be collecting food from refrigerators and freezers and taking to homes able to cook or or preserve it, what a help and a way to reduce waste. Instead of relying on FEMA or Army food, there is so much being wasted. But this is neighborhood organization which local govt's could facilitate. Also organized for clean up, babysitting, etc.

    I am unscathed and want to help, but local shelter is over volunteered and I don't know how else to be of aid without causing more chaos.

    Nov. 01 2012 11:43 AM

    Thanks for your questions. We're working to find reliable information about gas, ATMs and working phones. We'll update as we learn and confirm that information.

    Nov. 01 2012 11:39 AM
    Kate Teale from Brooklyn/LIC

    I left a message earlier - but don't see it here.. about the big problem of the city running out of gas. All gas stations round me in LIC/Brooklyn are out of gas and there's a huge traffic snarlup as a result. The gasstation owner says there's no power a the distribution center and no gas coming into the city. There's a Blood Bank opposite my studio (LIC) and they are running out of gas.. pretty serious.

    Nov. 01 2012 11:35 AM

    Are there any pay telephones near Grand Central Terminal that are working?

    Nov. 01 2012 11:32 AM
    Shereen from Brooklyn

    I'm hearing from people who are distressed about missing 4+ days of work; for many this means they will not be able to pay rent or bills this month and not everyone can afford to have late payments. Any advice or resources out there?

    Nov. 01 2012 11:29 AM
    tim from Inwood

    I'm looking for gas in Northern Manhattan too...

    Nov. 01 2012 11:17 AM
    Katherine Weber from NYC

    Why is the marathon still planned? In the best of circumstances, it's a huge logistical undertaking and infrastructure commitment. Why does it make sense to do that now, on top of a fragile and struggling infrastructure, and with so many NYC citizens still in severe situations (food, water, power)? Seems tone-deaf on the part of the Mayor.

    Nov. 01 2012 11:16 AM
    Doreen from Brooklyn

    There seems to be a major fuel shortage in Brooklyn. Any idea when Brooklyn will be re-fuled?

    Nov. 01 2012 11:14 AM
    Cindy from Ditmas Park Brooklyn

    I live in Ditmas Park Brooklyn and decided to take train to my office in Brooklyn Hts today rather than drive which took me two hours yesterday.
    The Q is not running so I walked about a mile or so to the F train. At Coney Island Avenue and Ditmas where there are several gas stations, traffic was a nightmare with police at intersections and police cars sitting with lights flashing. Cars were at a standstill. An officer was telling drivers that there was no more gas. This was surprising but in retrospect, understandable to me. What is the outlook for gasoline supplies in the area?

    Nov. 01 2012 11:12 AM
    Bronwyn from Greenpoint

    My friend who was visiting from Florida will not be able to get a flight home in time to vote on election day. Is it too late for her to request an absentee ballot from here?

    Nov. 01 2012 11:04 AM
    Rachelle Bornstein from East Village NYC

    How will the presidential elections go forward with millions of people and probably thousand s og polling sites without electricity???

    Nov. 01 2012 11:03 AM
    Jon from Park Slope

    Finally got a flight out of Seattle back to JFK. How do you recommend I get back from the airport to Park Slope when I arrive? I have a 6 year old, and a moderate amount of luggage. How long will I have to wait for a cab? How long will the cab ride be to Park Slope? Any best way to travel there?

    Nov. 01 2012 10:36 AM

    When is gasoline going to be available? what is the problem?

    Nov. 01 2012 10:31 AM

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