Good Grief

On the Media | May 5, 2011
The recording industry is hurting. And what began as a bit of malaise in the early days of Napster is beginning to look like a chronic wasting disease. Forrester Research media analyst Josh Bernoff says that the music business is responding to its dire straits just as a person would - with denial, anger, depression and only then, acceptance. Bernoff explains to Bob what the media industry can learn from the fate of big music.

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