Streams

WTC Memorial to Include Timed Ticketing System

Tuesday, February 15, 2011

A word of advice to visitors planning to visit the World Trade Center Memorial: make a reservation.

In anticipation of the millions of people expected to visit the site, the 9/11 Memorial Foundation will require visitors to register for tickets in advance starting on September 12.

Joe Daniels, the president of the foundation, said the ticketing company, Gateway Systems, has brought similar systems to the Statue of Liberty and other major destinations.

"The notion of timed ticketing on a large scale is definitely a part of the industry," Daniels said.

The tickets will be free and will allow visitors access to about six acres of Ground Zero, including the signature waterfalls and pools designed by architect Michael Arad.

"They'll be able to approach the waterfalls, see the names of the 2,982 victims that are permanently inscribed in bronze and be in a beautiful setting of hundreds of trees. And these passes will allow that experience to happen," Daniels said.

He said it's too early to disclose the number of visitors that will simultaneously occupy the area. That figure will become clearer once the average dwell time of visitors is established.

"If people stay for 10 minutes, we can obviously get a lot more on an hourly basis. If they stay for an hour, that changes the number," he said.

According to Daniels, city tourism officials will begin promoting the memorial in cities around the world, this spring, along with the message that tourists will need to book their tickets in advance. The city estimates 4 million or more visitors, each year.

That number is at once promising and daunting to downtown officials.

"It will mean real changes for the community," says Julie Menin, chair of Community Board 1.

But she thinks the influx of tourists could also translate into a boom for many of the small businesses in the area, if the 9/11 Memorial Foundation can successfully market the assets of the neighborhood.

"These visitors who are coming to the memorial, we want them to stay in our community, to frequent the small businesses, to see our museums and dine in our restaurants. We want them to spend economic dollars in our neighborhood. We're still trying to rebuild."

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Comments [10]

steve porpora from Huntington, NY

how do we make reservations for a timed ticket to visit the 9/11 Memorial?

Sep. 10 2011 03:32 PM
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Feb. 21 2011 05:46 AM
www.life-book.com

The death of a loved one is, of course, devastating. We tend to withdraw from others, compounding our grief with isolation. Now, however, thanks to the new web community at Life-book.com , you can forge stronger connections with your family and friends, sharing memories of the departed and the ongoing life lessons and values that come from that distinctive bond your network shares.
Life-book.com lets you design and administer a memorial network that is just for you and your relatives and friends.
On Life-book.com, you can
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-select and invite relatives and friends
-share memories, documents, songs, photos and videos
-serve as administrator, and determine what posted content the network features
-create enduring bonds among your friends and family
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-offers a range of bucolic and serene backgrounds to create just the right atmosphere for your memory
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Feb. 21 2011 05:44 AM
marina urbach from new york 10007

'...NYC is clearly run by real estate developers, because nobody else could be so grotesquely greedy.'
You are right: so are museums and universities.

Feb. 18 2011 12:25 PM
marina urbach from New York, NY 10007

This would not be the first time our neighborhood endures contradiction:
a beautiful Richard Serra sculpture, that was commissioned and conceived for the specific place where it was installed, was destroyed, because the lunch crowd 'did not like it'.
A grotesque huge bull 'sculpture' was placed, in a prominent place in the Wall Street area, in the middle of the night, without authorization or any legal permission. Years later it is still there, a place where tourists take their pictures.

Feb. 18 2011 12:18 PM
marina urbach from New York, NY 10007

You put a few paintings in a room, declare it in need of 'time ticketing' and voila you
have an instant block buster!
Definition of block buster:
'a large bomb that is dropped from an airplane and can demolish an entire city block'
What a coincidence!
The 9/11 memorial block buster will echo the original block buster.

Feb. 18 2011 11:36 AM
marina urbach from New York, NY 10007

'Timed ticketing' is a marketing device
often used by museums to create demand and free advertising.
Every travel agency outside New York will offer a timed ticket to visit the
9/11 memorial to participate in a rather dubious ritual.

Feb. 16 2011 11:17 PM
Caleb Matar from Free America

Wow. This is just... offensive beyond words.

Marketing the 9/11 memorial in cities around the world?

Timed ticketing?

And then, trying to hock amenities to them? Will we also sell cheap figurines with strings you can pull so make them swan dive?

3,000 corpses -- each ridden by a huckster trying to make a buck off the dead. Disgraceful. NYC is clearly run by real estate developers, because nobody else could be so grotesquely greedy.

Feb. 16 2011 01:41 PM
c s k from brooklyn

i agree that it feels inappropriate to talk about marketing the memorial - but i also think that the quote from Julie Menin (the person cited) is framed in such a way that it comes across as much more unsavory than it was ever intended.

the article raises a thorny issue, but a relevant one all the same. we have commissioned a memorial on the site of the WTC but who are we building this memorial for?

it would be naive to conclude that the memorial can exist without the benefit of marketing resources, or is it?

Feb. 16 2011 07:22 AM
marina urbach from New York, NY 10007

'...she thinks the influx of tourists could also translate into a boom for many of the small businesses in the area, if the 9/11 Memorial Foundation can successfully market the assets of the neighborhood.
These visitors who are coming to the memorial, we want them to stay in our community, to frequent the small businesses, to see our museums and dine in our restaurants. We want them to spend economic dollars in our neighborhood...'
We are shameless!
How dare we talk about 'marketing'
the 9/11 memorial?
It is not the job of the foundation
to 'market the assets of the neighborhood'.
As a member of this neighborhood I am
deeply offended by this vulgar language.

Feb. 15 2011 09:08 PM

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