Lauren Bloom appears in the following:
Mastering the Art of the Apology
Friday, January 10, 2014
Lauren Bloom, author of Art of the Apology, shares seven tips about how to apologize effectively. What's number one? " Be sincere," she says, "it's the essence of an apology." Pl...
Julian Assange: Pariah to E-Commerce
Wednesday, December 08, 2010
In the run up to the arrest of Julian Assange, large companies, including Amazon, Visa and Paypal, refused to continue doing business with WikiLeaks, saying the site and its staff had violated various terms of service. Being dropped has meant WikiLeaks has had to change its online domain name, source its documents from a different web hosting company, and, accept donations via methods other than credit cards. Was this tightening of the noose business as usual or an unethical over-use of corporate power?
