Mary Buser

"If you are feeling fragile right now, please know that this is not the way that it has to be, that there is hope."

A clinical social worker at Rikers Island adds an insider's view to the continuing story of abuses (on all sides) in New York City's jail.

Mary Buser, who spent a decade working as a mental health professional at Rikers Island, says that solitary confinement was wrongfully and indiscriminately used to punish inmates.