News

NEW YORK, NY August 02, 2007 —People who use elevators to access public transportation can now check whether those elevators are in service on a new MTA Web site. Michael Harris, Executive Director of the Disabled Riders Coalition, says the new website is clearer and more efficient than the old hotline.

HARRIS: Today, I no longer need to listen to a garbled human voice recording, because I can simply go to the MTA's Web site and look up the hotline and see what elevators are and are not working.

REPORTER: Transit officials say the site will be updated three times daily at 6 AM, 3 PM, and 10 PM. The MTA plans to expand the service to include text messaging.